Kenevo Gen1 SPECIALIZED Kenevo 2021 warranty extention after motor replacement

[Branko]

I have just get my Kenevo 2021 back with new motor. Motor 2.1 production date is september 2021. They told me, that there is no warranty extention like I expected ( 4 years). Specialized, what is the truth?
And one more Q - Original motor warranty is 2 years. After 1 year, my motor is replaced with new. How much time is left for warranty? ( 1 or 2 years?) Bike was purchased in may 2021.

Thank you for answers.

Best regards,

Branko, Slovenia

 

[congerball]

Warranty is 2 years from date of purchase…..so one year left. (I don’t think it starts a fresh 2 year when you get a new motor…but I could be wrong)
The 4 year warranty only applies to 2019/20 Levo and the 2020 Kenevo Warranty extension & Firmware Update for all 2019/20 Levo/Kenevo with 2.1 motors - EMTB Forums

 

[escrs]

only the 2019/2020 Levo got the extra 2 years warranty, Spesh did this as a goodwill gesture to put 2019/2020 owners at ease after the issues with the original 2.1 motor (before the upgraded belt/sprag clutch bearing etc...

All 2021 bikes came with the newer motor so there is no warranty extension

Your warranty is for 2 years from purchase date, dosent matter how many motors you have in that time, the warranty period stays the same

 

[#lazy]

2020 kenevo has the same 4yr warranty , mines got the new 21 motor in it now and still got 2 years left of warranty . Crazy world

 

[rydeezie]

According to Specialized Rider Care in US replaced motors get their own warranty. So 2 years from time of replacement = win win!

 

[#lazy]

According to Specialized Rider Care in US replaced motors get their own warranty. So 2 years from time of replacement = win win!

Levo is forever ride

 

[cjc.emtb]

According to Specialized Rider Care in US replaced motors get their own warranty. So 2 years from time of replacement = win win!

Correct. And after the 2 years there’s an assisted replacement pricing:
Under 3 years 35% off
3-4 years 25% off
4-5 years 20% off
5+ years 20% off (frames only)