Specialized : Kenevo Expert
View attachment 19475
RRP €6000 ish
Enduro emtb
Reason for Buying : Wanted something FS after the hardtail. Was buying a Thok as they have a good rep for support then bought the Kenevo due to value and to be cossetted by the happy world of Spesh Global Support for 2 years after all the worry with the last bike ..
Enjoyment whilst riding : 10/10 (It's just amazing)
Enjoyment of ownership : 3/10 (Range sucks, no support from supplier or Spesh)
Quality of bike build : 10/10 (Amazing build quality/attention to detail)
Quality of parts : 8/10 (Very good)
Quality of Support from seller : 0/10 (Good delivery, no support at all - Lord Gun Bikes)
Quality of Support from manufacturer : 0/10 (Spesh shops won't touch it. Can't even get a firmware upgrade. Basically have a new bike with no warranty or support)
Would you buy again : Probably not for me. If I'd not had the forum to read to form a more unbiased opinion, I'd say don't ever ever buy a spesh bike. I think for most people though they have access to professional Spesh shops who give good support and are part of the happy world of the Specialized eco system.
Lessons learnt : Once you've made a decision.. stick with it. Learn from your other lessons !
Advice for others : The problem with an E-bike is in the back of your head, you know there's a possibility that your motor or battery might fail, so for me, in the back of my head I'm always potentially one ride away from owning an expensive paperweight. Make sure you have access to a professional shop or supplier where you know you can take the bike to get motor or battery problems fixed, ideally under warranty and ideally quickly. If buying from a shop, ask them, how long does it take them to replace a motor in the case of a failure.
Other Info :
Distance travelled for the bike : 345km's.
Actual distance travelled (Blevo) 334km's (changed wheel size to larger to reduce assistance speed (20kph) and extend range, so bike distance is higher than actual distance)
Strava Distance : 396km's (so 60km's with bike off- to get more range. or flat battery)
Distance per charge cycle : 24km's ........
Final comment ... I have enormous gratitude for the positivity of the members of the forum, If it wasn't for you guys and I was out there on my own, the Kenevo would have gone already because the longer I am between rides, the 10/10 ride effect drops away and is replaced with the depression and frustration of owning another support-less bike. I'd reached another low with it yesterday and was about to put it up for sale, but
@Dave91 's positive motor comments brought me back from the brink of paperweight fear and I spent 30 minutes finally converting it to tubeless instead..