What data does it show in the APP? In mine everything in Activities or main screeen remais whit no values.I paired my iPhone with my Kiox, and it connected in 2 seconds.
Each time I switch the Kiox on, it automatically pairs with my phone instantly... and shows my phone battery level on the screen.
Mine nothing!!It shows the total KM and details of all the rides I have been on
I´m going to check it .TksI found what your problem is / was. My wife had the same problem. It turns out that the delivered firmware version number of the Kiox software was 1.0.0. You need to connect by bluetooth to the Kiox, then the Bosch eBike Connect should ask if you want to upgrade to a newer version. Upgrade it to 2.0.0 or later and then the bosh app will show your ride statistics. There are also other screens on the Kiox like Calories burnt.
Thought I would post this so others with the same problem can find it.
I‘m having the same issues. Sometimes it synchronizes fine, sometimes it stops synchronizing mid-ride, sometimes it doesn’t start at all. Sometimes the whole ride synchronizes THE NEXT DAY (try figuring that one out!)Went yesterday to store and they couldn´t also get any synchronisation (no data retrieved to APP ebike Connect). They are going to contact bosch to try to get more info . Disapointed with this suposed feature that doesn´t work.
I haven't worked itout yet. Yesterday I did a ride. At the end I made sure my phone was connected via bluetooth. Turned off the bike, removed the Kiox, turned the kiox on a couple of timed. My ride was only half synchronized. I then put the bike on charge, with the kiox on, and went upstairs. After a while I got a message to name my activity. I looked in the bosch app, and the correct KM was displayed, but on the map only 1/2.I‘m having the same issues. Sometimes it synchronizes fine, sometimes it stops synchronizing mid-ride, sometimes it doesn’t start at all. Sometimes the whole ride synchronizes THE NEXT DAY (try figuring that one out!)
When it gets stuck I bring the Kiox home, connect it to the electricity using a micro-USB cable, switch it on (the Kiox pages cycle non-stop), then I launch the E-Bikeconnect app and ‘pull down’ the activities page to force synchronization. Sometimes it works.
I’m not sure yet but there may be a problem with simultaneous Bluetooth devices being connected to Kiox such as the heart rate monitor. Or it may be having other connectivity issues. I’m still testing. I’ll keep posting here.
Mine does exactly this , not to fussed about it now, the novelty has worn off a bit checking every ride .I‘m having the same issues. Sometimes it synchronizes fine, sometimes it stops synchronizing mid-ride, sometimes it doesn’t start at all. Sometimes the whole ride synchronizes THE NEXT DAY (try figuring that one out!)
.
Exactly what you described happened to me yesterday. I have a hunch that the problem lies with the ebike-connect web server. The system works like this:I haven't worked itout yet. Yesterday I did a ride. At the end I made sure my phone was connected via bluetooth. Turned off the bike, removed the Kiox, turned the kiox on a couple of timed. My ride was only half synchronized. I then put the bike on charge, with the kiox on, and went upstairs. After a while I got a message to name my activity. I looked in the bosch app, and the correct KM was displayed, but on the map only 1/2.
I'm sure there is some method in the madness there somewhere, but I haven't worked it out yet. It bugs me that it seems so inconsistent and there doesn't seem to be any explination as to how it works. It would be great ig the app had an option "Synchronise now" so you can force pull all the data.
Yes but unfortunately the pull down to synchronize doesn’t really work. If the entire communication feedback circuit KIOX-APP-SERVER-APP isn’t closed the pull down won’t work.By the way, In my searches yesterday I discovered that on the rides screen of your phone, if you pull down, you can force a synchronize. It was something that always bugged me that there wasn't a synchronise now button / option
The World's largest electric mountain bike community.