EST-520 - Motor creaks when the bike is wheeled backwards

[alan_sh]

As the title says. Is there anything I can do to try and eliminate it before I take it back to Decathlon? Everything seems to work fine apart from that.

Alan

 

[Zimmerframe]

Do you have a video of it ? Sometimes if it's a "creak" it's the plastic motor covers being too loose.

 

[alan_sh]

I don't - but I can get one in the next day or so. I'll check the screws on the covers. Thanks.

 

[lightning]

When you push the bike backwards you are forcing the gearbox and motor to turn backwards.
Which it's designed to be able to do, but you will be putting unusual stresses on the gearbox and motor so it may well creak.

Try spraying the motor unit and casings with silicone lubricant.

 

[alan_sh]

I took it in and the technician said it was a tight seal and nothing to worry about. So I'm not worrying until it breaks

Alan