Morning all , so was out for a Ride a couple of days ago 25k into it I got the dreaded 504 Error. I have never had the bike motor tuned or tampered with at all. Basically you could cycle through cranks twice with some assistance after coasting a few seconds then no assistance , also showing no range at all on the Purion controller even though there were 3 bars of battery left. Didn't matter what power mode I chose the assistance level was the same. If I then continued to pedal it was like trying to drive a manual car for the first time just cutting in and out ( although making the right noise as if the motor was working it didn't offer any assistance ) this was a 20 /25 min climb back to the car.
I called A Trek Dealer close to home and dropped it off to them the following day - they are looking into a couple of things 1- Speed Sensor , 2 - Torque Sensor. From what they described. Although they said the Speed Sensor parts are not showing in stock right now. Which given the post Covid way of the world I kinda guessed would be the case.
Just got to wait now and hope I get the bike back and functioning as soon as possible. ??
I called A Trek Dealer close to home and dropped it off to them the following day - they are looking into a couple of things 1- Speed Sensor , 2 - Torque Sensor. From what they described. Although they said the Speed Sensor parts are not showing in stock right now. Which given the post Covid way of the world I kinda guessed would be the case.
Just got to wait now and hope I get the bike back and functioning as soon as possible. ??
