I know there have been other posts asking the same question but seem to get conflicting answers.
I have a 2019 stance e + 2 bike with a 400 battery. After doing a short ride my battery was ar 65%, I put it on charge as usual however it did not charge the battery. Went out for another ride and got the battery down to 2%, again put it on charge and nothing happened. Have tried charging it on and off the bike.
Because of this look down I can't get to the shop I bought the bike from and I can't post the battery.
So don't know if it's a faulty battery or charger. The giant charger manual states the charger should be green when switched on but not connected. Is this correct, previous posts have contradicted this. My charger is RED when not connected which makes me think it may be a charger fault. Is there anything else I can do to work out what's faulty.
I have a 2019 stance e + 2 bike with a 400 battery. After doing a short ride my battery was ar 65%, I put it on charge as usual however it did not charge the battery. Went out for another ride and got the battery down to 2%, again put it on charge and nothing happened. Have tried charging it on and off the bike.
Because of this look down I can't get to the shop I bought the bike from and I can't post the battery.
So don't know if it's a faulty battery or charger. The giant charger manual states the charger should be green when switched on but not connected. Is this correct, previous posts have contradicted this. My charger is RED when not connected which makes me think it may be a charger fault. Is there anything else I can do to work out what's faulty.