Amflow Customer Support team is here！Amflow Support questions only please

[daytrader]

@Amflow_Support what happens with the app when I own 2 Avinox bikes ?

How do I manage both bikes... does it treat them the same ?

will not work today . but maybe in the future . . . is on the wishlist

 

[iamanej]

I am having issues with sim card connectivity.
When I open the app i see 4g connection and then it turns off and it does not turn on.

(I am not near the bike and i’ve checked prepaid data status… it is using the plans data statistic)

 

[Vision_Tim]

I am having issues with sim card connectivity.
When I open the app i see 4g connection and then it turns off and it does not turn on.

(I am not near the bike and i’ve checked prepaid data status… it is using the plans data statistic)

I too am having issues. I'm in the US and tried a couple of different Sims and none worked - until an Avinox initiated update a few days ago and it worked! Then a couple of days later another update and it stopped working. Fun!

 

[EMTB-by-the-Sea]

I too am having issues. I'm in the US and tried a couple of different Sims and none worked - until an Avinox initiated update a few days ago and it worked! Then a couple of days later another update and it stopped working. Fun!

Just out of curiosity, Tim, which one ended up working (and then not) out for you?

 

[iamanej]

Just out of curiosity, Tim, which one ended up working (and then not) out for you?

I would guess that none.

We are missing a direct feedback on which network is the bikes TCU connected to cuz there are more possible networks and manual APN settings depend on the network that the TCU automatically picks.
This SIM feature is really underdeveloped at Avinox.

 

[Vision_Tim]

Just out of curiosity, Tim, which one ended up working (and then not) out for you?

For a time, the Kaisnvxs Data Only SIM card - 15GB data 4G LTE from Amazon.

 

[Vision_Tim]

Good news, I was just tinkering around with the brakes and turned the PL on to take it for a spin... and 4G is working!

 

[bobais]

Since the last update both remote controller stopped working. Seems to be no battery problem because the led lights up when pressing a button. Main unit says paired but not connected.
I tried to unpair the remotes, switched off the main unit (pressing off button for 20 sec) and repaired them again. On the next day same again: paired but not connected. Bike is 2 weeks old.
Any idea ?

 

[FlorianLanua]

Hi Amflow Team,


I recently ordered an Amflow PX, and one of the main reasons I chose this bike was the possibility of using the official Avinox range extender.

Could you please share any available information regarding the release date and availability of the official Avinox RS600 battery extender for the Amflow PX?

Are you able to provide an estimated timeframe for when customers will be able to purchase it?


Thank you.

 

[Astro66]

Last time Amflow Support posted in here was March. So I'm not sure they are watching the thread.

@Moderator . Might it be best to close it off, so people don't ask questions that never get answered, and just go direct to Amflow Support?