2021 Rise M Ltd with dead battery replacement ? repair ? sources ?

[4mal]

After back surgery unable to ride. Thinking about my EMTB wasn't in my firefront... and so not being dilligent, I let the batery go flat. Now tht I can ride, it won't take a charge. My LBS has a Shimano computer rig to analyze and they aren't able to get a peep out of it. This is a Gen 0 battery. Out of stock with orbea and when they finlly come in. Only a dealer can order and I get to pay DHL from Spain

Hey Orbea - Ya know there is also market on this side of the pond. Maybe you should consider stocking parts over here too ?

So... anyone know where I can source new gen 0 battery or preferrable where I can get thiis one reconditioned.. Kinda shocking to me that there isn't a way to wake this thing up. First time I have encountered a LiOn battery with a form of BMS that can't be woken up.

The not so funny thing... My BMC Alpenchallenge AMP with Shimano was parked along side the Rise. Not only did it take a charge, it still had 3
LED segments showimg after sitting during my rehab.

Well enough bitching, time to get this Rise rehabbed so I can get out on the trail.

Any source recommendations would be more than welcome. Thanks!

 

[Funkyoid]

I’d love to know too. Same situation.

 

[ep8-rs]

In case you have not seen these:

B

Thread 'Orbea Rise Power and Batteries'

Nov 14, 2022

I tried to gather information about Rise power abilities.

What have I figured out…

360 Wh battery that contain 10S2P setup of 2170 cells. 2 stacks of ten cells in series connection joined together in parallel.

Cell manufacturer Samsung SDI or LG perhaps? SDI cell INR21700-50G, 4850mAh (very close to 360Wh. They are rated to continuous output of 9.7A. Nominal voltage 3.7V

Nominal
(10 x 3.7V) X. (2 x 9.7A) = 718 Watt

Lowest point (discharge cut off)
(10 x 2.5V) X. (2 x 9.7A) = 485 Watt

Highest point (charge cut off)
(10 x 4.2V) X. (2 x 9.7A) = 815 Watt

Consider 100 watt losses? To...

• Borbea
• Replies: 6
• Forum: Orbea

Orbea RS 360Wh 36V Internal Battery | Westbrook Cycles

<p>Genuine Orbea spare part - Orbea RS Gen0 downtube internal battery for Shimano EP8 RS motor systems. Only compatible with Rise Carbon frames from 2021 and 2022 ranges. Capacity: 360 Wh Voltage: 36V Cells: Lithium-Ion 21700 Weight: 2.2 Kg.</p> <

www.westbrookcycles.co.uk

Orbea Rise Ebike battery trendpower 360Wh | E-bike Frames & Parts | Bike Hub

Selling on behalf of one of my customers.Bought a second battery but in the end it wasn't needed.It ...

bikehub.co.za

Please post what you end up doing as I have a Gen 0 as well , and would like to know my options if and or when I reach the end of my battey life.

 

[crkunselman]

Any update on this? My battery is either dead or the BMS is locked. Either way, I have to travel a distance to get a dealer to look at it. Btw. This is Shimano’s requirement. They must not think regular people can deal with these issues on their own. Just give us the trick to reset BMS so I know for sure what the issue is before buying a new battery!

 

[4mal]

So far no progress. The only lead to stocking dealer os one in the UK. They can't ship batteries...The peraon I spoke with at Orbea US was not remotely helpful,. If I were buying another bike, based on the customer experience - it would not be from Orbea. These guys make Specialized look great...