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The odometer miles are tied to the motor. If the motor is replaced the miles start at 0 again. You need to update the firmware in the TCD display. I have several rides in now since my two TCD's were updated and it appears that the issue is finally gone, If it does happen again I will be sure to...

i was told motors built in 2020 have new belts as well as other improvements. the motor build date is in the motor serial number.

Mine did the same exact thing after motor replacement but my problem was deeper. Removed the motor and found the two nuts for these rear bolts were installed improperly. I initially tightened them like you did but creek was back after a few rides. Picture shows scars left behind after I removed...

My second motor has the new belt and now has 1100 miles. My wife's motor has the old belt and now has 1500. Both motors now have the latest firmware and no problems at this time. The highest I saw anyone report in another post was 3600 miles.

thanks, how did you know all this? Looks like you have the rev notes but only shared pieces. I always take time to read through rev notes before updating anything and they are typically available. Are these notes available and if YES where can I find them. I never had a motor error until after...

Do they ever publish release notes? I have asked rider care several times and they dont know about it. I have asked them several times what is the most current firmware and they dont even know that! The just say take it to a dealer to be updated. I have made more that one trip to a dealer for...

Does anyone in the USA have experience with the Brose kit that upgrades the motors to the new belt? I attached a copy of the installation manual from the kit so I know it exists. You can get it online from overseas but shipping is slow and expensive.

Did some research this morning. It was likely leaking Vaseline.

mine was much more difficult to find, motor was replaced by dealer and they installed it wrong. i made a post yesterday, long story but worth the read.

One other thing I forgot to add about the motor. Specialized did say its probably not leakage because there is nothing to leak. I agreed with that statement. I do think that water may have contributed to this. Somehow the screws became loose, I know that to be a fact. Once loose water would tend...

I see the names of the pictures do not show up in the post. There are two pictures of the buidup on the motor cover gasket, one before I found the loose screws and one after I removed them. The screws are sitting on the table in one of the pics and you can see there was never any thread locker...

I would like to know the actual date that Brose started producing the new improved 2.1 motor. Its probably on the forum somewhere but I was not able to find it. My motor failed early this year and was replaced. I have called rider care twice and they cannot give me a straight answer. They say it...

I had the common motor belt failure on my 2019 Levo early this year at 1100 miles and had tough time getting it replaced. The dealer I purchased from was closed because of covid and I had to find another dealer that would replace it. In total it took about 5 weeks to get it fixed and I had to...

Hopefully this information get passed on to the guys that answer the phone at rider care and all the specialized dealers. This problem was know for a long time but its existence was still denied by rider care just before starting this post. I wasted a lot of time and money going to dealers to...

I forgot to note firmware on 1st display before I updated it. The other display is currently at C.5.0. How old is this firmware?

I watched the video and I was able to get the firmware updated. The term "display" is very misleading, if it also appears this way in the PC software the dealers use then they may be making the same mistake. 3+ different dealers did updates to both of these bikes and they all said the display...

Update button did not show up in 2.4.1, it does in 2.4.3. Did you read the firmware versions I listed above? my display is 26.B.0. Version 2.4.3 still shows 26.B.0 is current and installed. Where is 12.5 and how do I get it.

This morning I looked at the forum and saw all the problems people were having with the latest mission control. I uninstalled it and reloaded it as suggested and I now see the update button is available. Last night when I updated the app I got version 2.4.1, this morning it installed 2.4.3 It...

Thank you for responding. I downloaded the latest app today (android version 2.4.1) and here is what I see so far. 1. The device updates page shows my display has the latest firmware.26.B.0. I don't see an option to update but it could be because it does not need it. This firmware has been in...

I am new to forums and should have searched before posting. I now see the same problem described back in 2018. Was there ever a resolution to this?