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You'll see that scrape all the time and never be happy with the bike. It's different when you damage the bike yourself and have a story to go with it. Get a new one and run some 3M tape down the sides so you don't get paint damage.

The main issue I see there is the amount of downtime - they should have given you a replacement bike by now, or a loaner while yours is out of action. Maybe stick with Bosch motors since you have excellent repair shops in the UK.

I think those bikes have blocks built into the headset to stop the fork from turning too far and hitting the frame. It sounds like the parts have not been properly centered when they were assembled - probably not a big deal provided you have enough steering range though. You could ask the shop...

You need one of every colour really - they all look pretty good.

There's a plastic cover on the underside of the downtube with a press-button to release the cover. inside there is a battery and at the top end is a lock holding the battery in place.

The bike should come with 2 keys. Sometimes an owner might lose the keys or lack of keys can be an indication of a stolen bike. You should ask the seller for the keys and if he has lost them ask for him to buy a new lock with keys from the shop. Shops may only sell a new lock/keys to the...

That mechanic is grasping at straws. I'd say it's better to keep the battery on to seal the pins against moisture and dirt.

One problem with the Rise is that they're too pretty to take out of the garage - I got a roll of 3M tape and ran it along the top tube and down each side of the downtube before the bike gets any nasty scars. I used 50mm wide tape but 75mm would be better.

Dunking a warm motor in cold water will cool the air inside the motor and tend to draw moisture along the crankshaft.

Riding slowly through shallow water should be ok, so long as you avoid submerging the motor.

I hose the wheels, forks, mudguards, chain and pedals and parts of the frame away from holes and bearings. I avoid the headset, motor crankshaft, cable entries to the frame and electrics. Lubricate the chain after cleaning to avoid rust. In winter I bring the bike inside the house to dry...

A dog is one of the best theft deterrents - even a small dog that barks at strange noises.

Can owners tell whether the crankshaft bushes are significantly worn by feeling for movement in the crankshaft? Will the shaft move up/down by a millimeter or two?

Price seems very reasonable. Is that dirt that's in the motor or a combination of rust/grease?

We've got bikes that are well suited to the riding we do so there's no need to waste money on a new bike, though I might be tempted if a killer deal comes along (at least 40% off). The Rise is light and nimble, great for general trail riding. The Stereo 120 is great for slugging up very steep...

Cube is another option with the Bosch CX motor - Stereo Hybrid 140 or 160.

What was wrong with the spindles? Can you post the pics here? How many miles has the bike done? The new frame does look good (y)

Reducing offset increases trail and the wheel has more tendency to oversteer or flop into corners. It's a small change though that you'd quickly get used to, providing you don't feel that the bike is already oversteering in corners. I went from 51 to 44 on our Stereo 120 and the difference was...

I like my 2022 H30, 21kg as pictured (minus the bottle) and has had the standard EP8 firmware installed from new. For a reasonably light trail bike there's not really a better deal than a heavily discounted Rise H30. The only problem I've had was the unbranded rear hub failure - replace it...

I'll only buy a new Orbea if I can get it at a massive discount because their warranty service is crap. They know those hubs are faulty so they should supply replacement parts without question.