Purion display turns off after a few pedal revolutions

Master Link

Member
Dec 7, 2018
161
63
Isle of Wight
Hi,
My friend has a Trek Powerfly 5 with the Bosch CX4 motor. When the bike is turned on the Purion display activates and stays on. Once he starts to pedal the display turns off after a few pedal revolutions. Before it turns off the speed can be seen, so it must be receiving wheel data.

Anyone have any ideas what this can be?
 

FrostFlame

New Member
Mar 15, 2024
9
4
Philippines
It could be a few things causing this glitch. One possibility is a loose connection somewhere in the wiring harness, especially around the motor or the display unit itself. Another thing to check is the battery level and connections; if it's not securely attached or if it's running low, it might cause the display to act wonky. If those don't seem to be the issue, it might be worth taking it to a bike shop that specializes in e-bikes or reaching out to Trek's customer support for some troubleshooting tips.
 

Stihldog

Handheld Power Tool
Subscriber
Jun 10, 2020
2,941
4,160
Coquitlam, BC
The Yorkshire Mechanic (Dave) just put out a YouTube vid on this issue.

Might help diagnose the problem before you take it to the LBS. Hopefully it’s not the motor.
 

Master Link

Member
Dec 7, 2018
161
63
Isle of Wight
It could be a few things causing this glitch. One possibility is a loose connection somewhere in the wiring harness, especially around the motor or the display unit itself. Another thing to check is the battery level and connections; if it's not securely attached or if it's running low, it might cause the display to act wonky. If those don't seem to be the issue, it might be worth taking it to a bike shop that specializes in e-bikes or reaching out to Trek's customer support for some troubleshooting tips.
Thanks, I’ll tell him.
 

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