Amflow PL Carbon owners, check your seat tube for cracks!

Is yours a size large? If so, it came with a 170mm KS dropper whereas the Pro version came with a Fox Transfer Factory dropper. It sure seems like the majority of the problems were with the non-Pro PL's in size large. It just seems statistically relevant that this combo caused some issues.

The issue isn't related to the dropper model. Many people have swapped the dropper for a higher-end model. I’m one of them—mine came with a Bikeyoke installed right out of the box.
 
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Was it an authorized dealer? That’s the key here. Amflow isn’t helping people who purchase off alibaba stores.

Seller not responding to your messages tells me probably not authorized.
They declare a 2-year warranty for second-hand bikes, but if you somehow bought the bike off a wrong store, you're out of luck. This sucks.
 
The issue isn't related to the dropper model. Many people have swapped the dropper for a higher-end model. I’m one of them—mine came with a Bikeyoke installed right out of the box.

It's the only relevant difference between the base and Pro models though, and there have been very few failures with the Pro models compared to the base PLs. I wouldn't be so sure.
 
They declare a 2-year warranty for second-hand bikes, but if you somehow bought the bike off a wrong store, you're out of luck. This sucks.

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If purchased from an authorized retailer then yes it’ll be covered, but you didn’t do that. Why did you order from whoever in Hong Kong? Was it because it was way cheaper? You took a risk and now are suffering the consequence of that risk. You purchase an iPhone from alibaba and think Apple will cover it? No.

What was the exact retailer you purchased from?
 
I’m not trying to pick on you, I just think you should be fully transparent before bad talking amflow. This seems to be a common theme. Many people purchasing alibaba and similar unauthorized amflow bikes and complaining about warranty and bike issues.

You can literally find cheap knock offs of every single item. The quality appears very similar, but it’s not the same. I’ve done it with axis foils. Friend did it with golf clubs like Taylormade. Etc.
 
It's the only relevant difference between the base and Pro models though, and there have been very few failures with the Pro models compared to the base PLs. I wouldn't be so sure.
1. It looks like an issue with specific batches. There were no problems with earlier batches.
2. The standard version is purchased significantly more often than the Pro version. It is also possible that there are differences in the carbon fiber that we are unaware of.
3. Many people never used the supplied KS post but still encountered a problem.

🤷
 
I don’t know about this person’s issues with the dealer, but many people are experiencing problems with the bike. Others and I—all of us facing this failure—bought our bikes from different dealers, yet the problem is identical. Furthermore, we have had warranty claims approved for the replacement of the rear triangle. In other words, the issue has nothing to do with where the bike was purchased.

Have you or anyone else perhaps seen a counterfeit version of Amflow? It sounds ridiculous.
 
So I'm guessing, you didn't pay with a credit card?
I did. I have an invoice. Sort of.

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If purchased from an authorized retailer then yes it’ll be covered, but you didn’t do that. Why did you order from whoever in Hong Kong? Was it because it was way cheaper? You took a risk and now are suffering the consequence of that risk. You purchase an iPhone from alibaba and think Apple will cover it? No.

What was the exact retailer you purchased from?
Funny, you mention it, but Apple will cover it. I've had my iPhone replaced on a different continent. No question was asked. No invoice. Nothing.
 
I did. I have an invoice. Sort of.

Funny, you mention it, but Apple will cover it. I've had my iPhone replaced on a different continent. No question was asked. No invoice. Nothing.
Haha well that comparison failed! But would you mind sharing where you purchased from? The cost, and what Amflow said? I think this is all useful information for others to make an informed decision.
 
I don’t know about this person’s issues with the dealer, but many people are experiencing problems with the bike. Others and I—all of us facing this failure—bought our bikes from different dealers, yet the problem is identical. Furthermore, we have had warranty claims approved for the replacement of the rear triangle. In other words, the issue has nothing to do with where the bike was purchased.

Have you or anyone else perhaps seen a counterfeit version of Amflow? It sounds ridiculous.
Yes in fact. You can get the amflows like 1/2 price and there has been reported differences in the motor software and cracking issues. The cracking issues seem to be increased in these non-authorized bikes (not saying authorized bikes aren’t having issues too). Idk how much of the bike is counterfeit, maybe it’s the exact same, but when you purchase items from non-authorized dealers you are taking a risk. That goes for any item ever.
 
Haha well that comparison failed! But would you mind sharing where you purchased from? The cost, and what Amflow said? I think this is all useful information for others to make an informed decision.
As you may have guessed, I've bought it off Alibaba. Found a "top 2 seller" with all the usual stars and stellar reviews. The price was $5380 plus shipping. Invoice says "Liangyou Trade Limited."
 
As you may have guessed, I've bought it off Alibaba. Found a "top 2 seller" with all the usual stars and stellar reviews. The price was $5380 plus shipping. The name on the invoice says "Liangyou Trade Limited."
Yeah dude there ya go. Sorry you’re going through this, but imo zero chance you get warranty on that.

You mind sharing what Amflow said?

Sucks to hear dude. Don’t buy anything of value off there. If a deal is too good, you know why and this stuff is so common. Appreciate you being honest about that. Will for sure help others who read this
 
Yeah dude there ya go. Sorry you’re going through this, but imo zero chance you get warranty on that.

You mind sharing what Amflow said?

Sucks to hear dude. Don’t buy anything of value off there. If a deal is too good, you know why and this stuff is so common. Appreciate you being honest about that. Will for sure help others who read this
Fair enough. $6k is a lot of money for me. But it is what it is.

But I'm not buying this "counterfeit Amflow" story. That is not even remotely possible. This thing is way too complex. With all the software and what not.
 
I don't believe they are 'counterfeit' in the truest sense.

What they perhaps are are factory backdoors - perhaps a batch was rejected by Amflow for quality issues, but instead of being destroyed they found their way to the market via Alibaba.

Or, more likely, they are just sold locally - with a different set of supply chain distributors that allow them to be sold much cheaper. But by circumventing the supply chain you are removing the profit margin for Amflow Bicycles UK Ltd (or whatever local incorporation you have) whilst also expecting them to pick up the bill for warranty on a bike they didn't sell.
 
Wow, tough crowd.

The pics are not fake, the bike is not fake, this is a very well-known flaw affecting M/L PL's in both black and silver. It has nothing to do with droppers, riders, or clamps - they simply failed to properly overlap or compact the material plies at that seam. It likely only occurred on a small portion of bikes produced within a particular time period as Amflow produces hundreds of these frames per day so they have dozens - if not hundreds - of teams producing these in parallel, and apparently at least one of the technicians or fixtures had a problem.

Amflow absolutely will cover this under warranty 100%, if your channel has enough subscribers.

Otherwise, no. This is not OP's fault. Reputable manufacturers generally do not sell thru so-called "unauthorized" dealers in a deliberate scheme to dupe customers into waiving the product warranty. Amflow does.

Good companies stand by their products. Bad companies sell thru multiple channels at different price points and warranty terms as a way of increasing sales/profits by leveraging the "fine print" against their customers. It'd be one thing if Amflow merely used this fine print to reject the most egregious customer-damaged warranty claims, but the seat tube crack is a very genuine and very brand-damaging flaw. As a fledgling brand with great ambitions, they'd be wise to take responsibility for their mistake here.
 
I bought my Amflow PL carbon in late 2025. But I only started riding it in spring 2026. So it's basically a new bike with just 12 cycles.

Recently I've noticed a giant crack in a seat tube area. Contacted the local Amflow community and found at least 4 more people with the same problem. All bikes are late 2025 (2026) models. All PL versions (silver). Out of just 100 people, some of whom don’t even have the bike yet.

So you might want to check yours for cracks.

Worst of all, Amflow refuses to help me. I've bought mine in Hong Kong. So it's the Chinese version. The seller just doesn't respond to my messages. I've tried contacting Amflow support: they told me they don't support Chinese bikes. And Chinese support told me to contact the seller. Who doesn't respond to my messages.

At this point I'm so pissed I'm seriously considering buying a ticket to Hong Kong and dropping this frame at DJI headquarters. Making a TikTok out of it.

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I was seriously thinking about buying an Amflow. But not now given the service and support issues. There are now many other options available not least the new Whyte bikes. I’m in the UK so buying from a UK manufacturer makes sense and Whyte have a strong reputation for quality.
 
Wow, tough crowd.

Amflow absolutely will cover this under warranty 100%, if your channel has enough subscribers.

Otherwise, no. This is not OP's fault. Reputable manufacturers generally do not sell thru so-called "unauthorized" dealers in a deliberate scheme to dupe customers into waiving the product warranty. Amflow does.

Good companies stand by their products. Bad companies sell thru multiple channels at different price points and warranty terms as a way of increasing sales/profits by leveraging the "fine print" against their customers. It'd be one thing if Amflow merely used this fine print to reject the most egregious customer-damaged warranty claims, but the seat tube crack is a very genuine and very brand-damaging flaw. As a fledgling brand with great ambitions, they'd be wise to take responsibility for their mistake here.

Tough crowd? Or perhaps incredulous that an adult with $6k to spend hasn't gone into an alibaba purchase with their eyes open?
I was seriously thinking about buying an Amflow. But not now given the service and support issues. There are now many other options available not least the new Whyte bikes. I’m in the UK so buying from a UK manufacturer makes sense and Whyte have a strong reputation for quality.
If you bought your Whyte from Alibaba for a significant discount from RRP you'd probably not get much help from Whyte UK either. Buy your Amflow from a UK retailer with a credit card and if you get a Friday afternoon bike like the OP you'll be covered.

I have sympathy for the OP as no-one wants their dream bike to become a nightmare but you'd have to be very new to the Internet to think that buying from alibaba didn't come with any drawbacks versus an official retailer purchase.
 
Wow, tough crowd.

The pics are not fake, the bike is not fake, this is a very well-known flaw affecting M/L PL's in both black and silver. It has nothing to do with droppers, riders, or clamps - they simply failed to properly overlap or compact the material plies at that seam. It likely only occurred on a small portion of bikes produced within a particular time period as Amflow produces hundreds of these frames per day so they have dozens - if not hundreds - of teams producing these in parallel, and apparently at least one of the technicians or fixtures had a problem.

Amflow absolutely will cover this under warranty 100%, if your channel has enough subscribers.

Otherwise, no. This is not OP's fault. Reputable manufacturers generally do not sell thru so-called "unauthorized" dealers in a deliberate scheme to dupe customers into waiving the product warranty. Amflow does.

Good companies stand by their products. Bad companies sell thru multiple channels at different price points and warranty terms as a way of increasing sales/profits by leveraging the "fine print" against their customers. It'd be one thing if Amflow merely used this fine print to reject the most egregious customer-damaged warranty claims, but the seat tube crack is a very genuine and very brand-damaging flaw. As a fledgling brand with great ambitions, they'd be wise to take responsibility for their mistake here.
Where is Amflow support? They should be made aware and must come to this thread and participate. Just checked my Mid-2025 PL (medium with Fox Factory shock and Reverb dropper upgrades)- no visible issues.
 
Where is Amflow support? They should be made aware and must come to this thread and participate. Just checked my Mid-2025 PL (medium with Fox Factory shock and Reverb dropper upgrades)- no visible issues.
Amflow support will be busy with people who have bought their bikes from the dealer network in their own region.
 
First time poster but long time lurker, this thread prompted me to check my own bike and it is also affected.
It's a silver PL in a large, I just emailed the bike shop I bought it from so should hear back on Monday.
Makes me wonder how many more are affected, I suspect Amflow are going to be handing out front triangles like their Oprah Winfrey.
 
Strange this appears in my feed today. Yesterday at FOD there was a guy there who had cracked is PL pro in the same place. Only bumped in to him as he was cursing and swearing loading it in to his van next to me...
 
I don't believe they are 'counterfeit' in the truest sense.

What they perhaps are are factory backdoors - perhaps a batch was rejected by Amflow for quality issues, but instead of being destroyed they found their way to the market via Alibaba.

Or, more likely, they are just sold locally - with a different set of supply chain distributors that allow them to be sold much cheaper. But by circumventing the supply chain you are removing the profit margin for Amflow Bicycles UK Ltd (or whatever local incorporation you have) whilst also expecting them to pick up the bill for warranty on a bike they didn't sell.
1. You are all trying to blame it on problems with the dealer, when the problem is with the frame and does not depend on the dealer.
2. You forget that not all countries have official dealers. Take a look at the list of countries on the Amflow website and the world map. You'll find many interesting things.

Even if you were right, no self-respecting manufacturer would sell defective bicycles through a separate sales channel. Besides, Amflow sees the activation date and knows and can track the sales channel using the serial number.
 
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Strange this appears in my feed today. Yesterday at FOD there was a guy there who had cracked is PL pro in the same place. Only bumped in to him as he was cursing and swearing loading it in to his van next to me...
It turns out that there's confirmation of a defect not only in the PL version in size L, but also in the Pro version and size M. It's just that the PL L is the most common variant.
 
1. You are all trying to blame it on problems with the dealer, when the problem is with the frame and does not depend on the dealer.
2. You forget that not all countries have official dealers. Take a look at the list of countries on the Amflow website and the world map. You'll find many interesting things.

Even if you were right, no self-respecting manufacturer would sell defective bicycles through a separate sales channel. Besides, Amflow sees the activation date and knows and can track the sales channel using the serial number.
Exactly, bru'. Amflow & all bike mfgs. can & do track all of their frames through a unique serial number. What their written policy is & what Amflow does can be two distinct & different ideas. I was in high reliability manufacturing for years, & if an item had a traceable serial number back to our company, it was covered, NO questions asked. That is why we were at the top of the heap in our industry.
If Amflow wants to continue this rising tide of popularity & sales, they will make good on this apparent small batch of bad frames, otherwise Pivot, Whyte, Canyon and others will begin to see an uptick in their sales.
I have been spec'ing all of those brands & more and recently settled upon an Amflow purchase to my stable of bikes. I have grabbed hard on both brakes, locking up my decision to make this kind of purchase until I see how Amflow responds to such a situation. The wrong decision could spell disaster for this popular brand, as it did other ebike mfg's whom are now relegated to the used parts bin of time & just a memory.
 
When a problem has come to a road block, instead of prolonging the grievance finding a solution is a good next step.

So, if you look at that crack near the seat post, I have some good news it is a very straightforward, reliable, and low-cost fix. Because it’s a carbon frame, there is no need to replace anything just do a localized wet layup repair.

Gently sand down the area around the crack, wrap with a few layers of new carbon fiber cloth, and bond it with a high-strength, slow-curing epoxy resin.

Once that epoxy fully cures, the repaired section will actually be structurally stronger than the original tubing.

The raw materials , just a bit of carbon cloth and resin are incredibly inexpensive, so you aren't looking at much of a cost.

It really just takes a little patience while the epoxy dries, but it’s a standard repair that will have your bike perfectly safe and back on the trails .
 
If I am understanding all this correctly, this affects the first gen frame?? .. and can anyone tell us if the '26's have addressed this issue?
 
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