Riding a tuned or deristricted EMTB is not a trivial offence and can have serious legal consequences. Also, many manufacturers can detect the use of a tuning device or deristricting method and may decline a repair under warranty if it was modified from the intended original specification. Deristricting EMTB's can also add increased loads for motors and batteries. Riding above the local law limit may reclassify the bike as a low-powered bike, requiring insurance, registration and a number plate.
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I cannot help because I am from Europe, but as written before already =>
I'm sure eMax can help but I don't want a 3rd-party solution. As a Shimano customer, I should only have to deal with them and their affiliates.I cannot help because I am from Europe, but as written before already =>
...this process can easily become a little or bigger nightmare with a lot of frustration and waste of time.
Maybe you should think twice and contact the guys from eMax-Tuning - they defintely will be able to solve the situation faster than if you will do it the "official way" via Shimano and/or the bike manufacturer.
That is absolutely correct and I can understand you completly and honestly.
I called 3 times this week using that number and got to talk to someone every time.....
It's not an enormous hassle. Just do it yourself. E-Max provide a detailed explanation how to do it. And you have direct contact to Peter of EMax through the German Pedelec Forum as well as through EMax. He is brilliant and super helpful. You just need a laptop, programming cable and 120 Euros. I have done this 3 times. Twice myself, and once for a friend.
My point is, the ease of configuration should come from Shimano. Not a 3rd party.
Mate. I'm just thankful it can be done easily and cheaply. I really don't care who does it. 3rd Parties always tend to be far more helpful than OEMs in my experience. And I love that once I have the 3rd Party software and programming cable. I can do so many configuration changes myself, that normally requires a LBS to do.
I went from a 34T chainring to a 36T chainring and never changed any software settings.......Will my motor stop working and require a trip to my local bike shop?
That depends, but it easily may happen!
Sure, just send the guys from eMax-Tuning an email or have a look to their website. Their tuning work perfectly and absolutely error-free with a DU-EP600 or DU-EP801 based bike.
It's only if you have electronic gearing.
I have a class 3 motor, so that maybe that's why I have not had any problems after 2500 miles.
It's that or the error is small enough to be ignored by the anit-tamper software. I just don't take any chances, and make sure all parameters match exactly what is installed.
Sorry, this is not completely correct...
The antituning algorithm is not depending on the current country destination setting of the bike. So you also can get E295 and E299 errors in US Class 3 mode with a max. motor support speed of max. 28mph (or 45km/h) if your drivetrain configuation parameters (chainring size, number of gears of the cassetter, smallest and largest sprocket of the cassette) are not properly matching the reality. The antituning algorith is "just" checking if the speed of the motor output axle and the rear wheel are in the range of the programmed drivetrain parameters and so tries to identify a so called "dongle" (an external hardware box) who is manipulating the signal of the speed sensor which is attached at the rear wheel ( e.g. by dividing the pulses by 2, so the drive unit e.g. only will get a single pulse every 2 turns of the rear wheel).
Well that is interesting, because when I removed the mechanical derailleur on my bike and installed the electronic derailleur. The mechanical parameters were incorrect for what was installed on the bike from the factory.
As written in a previous post, there are a huge number of bikers which have wrong settings of the drivetrain and never will experience an E295 or final E299 error because they are mostly not riding in the extreme conditions which will trigger these errors (like going up a step hill slowly in ther very lowest gear for quite a long time).
In the case of the Shimano EP801. You are not de-restricting the motor. You are simply changing the region setting. So both the motor and battery are designed for that speed, as bikes sold in region you set them to. Are capable of that speed.
It really comes down to your appetite for risk. You are risking your warranty if it can be proven that you changed the bikes region, and you needed a warranty claim. EMax does not believe it can be tracked. But who knows in this networked eco-system we live in.
With eMax-Tunig is it ALWAYS easily possible to bring back the bike (drive unit) to the absolutely traceless state in which you don´t get any problems when there is a warranty issue or service appointment.
If the drive unit fails completely and cannot be accessed via cable bound PCE interface anymore and so reset to the traceless initial settings (which is an extremely, extremely rare case), then also Shimano will not be able to connect to this drive unit and does not do any further investigation. They don´t have the time and ressources to open up such a drive unit and do some forensics - that makes no sense. So, in this case you normally just will get a new replacement drive unit from Shimano (mostly free of charge).
Yes that's another concern is the old bill, but saying that I have never been pulling up by them in over 40 years of riding that's to say it would never happen.
Either have I. But these new motorbike looking ebikes with throttles, that the kids are riding here, has the police cracking down on everyone. It's even being shown on the National News.
I think the police know who to look out for,
I am riding derestricted for 5 years, 2x a week on trails and parks. First Bosch now Ep801. Impossible to go back... Tried it after the last time I broke 3 ribs but was bored to death. It is either enjoying 100% and unrestricted or quit mbiking for me.
