Bike is a lemon sadly. Lots of folks having battery power shorts, including myself. Less than 2 weeks in and bike cuts out with “no battery detected” at least a couple times/ride. Have to remove, reseat battery once or twice to get power back on. Battery harness already adjusted per work order by dealer 1 week ago and problem seems worse. Bike back to dealer tomorrow. If not fixed, Spesh suggested a warranty claim. All fine and good, just dont like the fact they lied to me on phone saying they never heard of this issue before and nobody has had an issue riding theirs at Spesh headquarters. They is a whole FB thread on shorting Levo4’s. Sounds like someone got hand on updated, newly designed battery harness that may resolve problem. I am waiting while on a lemon in the meantime and going through the hoops with this. Sad, cause bike is very fun to ride and can almost anything on trail
why i went DJI and not gen 4
Yep, new Brose motor promosing with no belts and plastic and power is great, mostly natural feeling. But if bike cant stay on during course of ride, it is no good. Never buying a sideloading/easy removeable battery again. I should of known better from all the issues I had on my Rail prior
Tell me about it. Canyon with a 900w battery, and it wont stay on. EP801 replaced, 3 wiring harnesses, and a recall and stop ride on the battery. Great natural feeling bike when it works, most days it does not. Canyon sucks and Shimano is right there too.
Eek! Yeah, these companies really should test their products better. Spesh saying they tested the Levo4 for a long time before releasing, like years is weak
They do actually. I live and ride where their research and development dpt is.
Yep, Bosch and possibly DJI the only reliable systems out there these days. Yeah, Shimano is junk. All my buddies had issues with theirs. Bosch/non-removeable battery the way go. Too bad only 600 on SC bikes since I am not a range extender person myself and system with cords dangling looks dicey
Who do you call when you need DJI parts for your motor or Amflow frame......China?
Thanks for setting me straight....I now know that there's nothing better than a DJI motor because Bike Den will soon be selling them......
DJI is a decent choice, not the best. It is why so many people are jumping on the band wagon.
Bike Barn in Phoenix AZ ask for Greg great guy so far. and you sound like you know Mary? so what gives?
Shimano batteries in Canyons were all recalled.I sure hope my EP801 system remains as trouble-free as it has been for the past 800km or so
Wrong bud. They have a Shimano QR code and Shimano covers the warranty, and these are trendpower.
I am having the same problem as you, about 300km on bike. Dropping at Dealer tonight, very disappointing. What is the name of the facebook thread on this problem?
There is connection to Trendpower and Shimano, because the batteries have all the Shimano electronics and trouble code sequences, that and as stated if the battery fails, Shimano has to replace it. Now for a safety recall it then becomes Canyons responsibility, which then falls back on Shimano. I hope your EP801 is trouble free. So far we have all had junk Canyons that shut off while riding which all falls on Shimano..
