Back to full circle hey? Can’t say I am surprised; you (well, more your wife I suppose) seem to be looking for the unicorn of bikes - slim integration, great looks, all the kit, a 700 Wh battery, LBS support and cheap...
It’s pretty clear from the posts here and elsewhere online that the 2019 Levo is far from being the most reliable of currently available bikes. It may well have slick integration and a great motor, but it also has some fundamental design flaws - that massive hole behind the motor that collects cr@p, the low battery connector and the poor routing of the power cable that has led to many getting pulsing and needing cable replacements. Some also had noisy motors that needed replacing, though I gather new bikes moving forward should be unaffected.
YMMV, but personally there is no way I would buy one at this point - for that kind of price premium they are asking I would expect this to be a perfect product not beta one, especially given the low component specs and having been trumpeted everywhere as “
the most highly developed ebike ever”. Pretty it may be, but there are just too many alternatives with decent geo, great specs and (most importantly) none of these issues at far lower prices.