New Cube 140 stereo TM kiox issue

[Sixdays]

Hi all. Got a new cube 140 TM , 0KM although its a late 2022 model. Having trouble pairing the Kiox 300 with the all giving me error code 110001 and unable to pair as if the unit was previously paired. Shop was telling me this is impossible as its a new bike and granted 0km on the clock. Anyone had this issue before? Thanks

 

[Mikerb]

The Kiox300 does not pair with anything.........its merely a slave screen working off the LED Remote. The only pairing is between your the Flow App on your phone and the LED Remote. Is that your problem? What faults do you have ( not error codes..faults)?

 

[Hattori-Hanzo]

Make sure your phones Bluetooth settings allow the flow app full access at all times.

There is an issue where the kiox disconnects if the Bluetooth drops for a short period of time causing connection issues. It could be that.

 

[Sixdays]

The Kiox300 does not pair with anything.........its merely a slave screen working off the LED Remote. The only pairing is between your the Flow App on your phone and the LED Remote. Is that your problem? What faults do you have ( not error codes..faults)?

 

[Scuirus]

111001 – Control unit error - software update failed.

 

[Sixdays]

problem sorted. I dont know what it was, but after trying a week later it worked. I phoned the shop so I suspect they did something

 

[Scuirus]

The transfer of software frome the Flow app to the bike failed. I assume it's just to try once more.