Dissapointing ride

Ride316

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I was really hoping to put my Rance E+ 1 Pro to the test yesterday. I was taking it to the most technical trail that was close to me and I really thought I could get for laps on one charge. Long story short, my battery died on a shortend 2nd lap at the base of the last hill clim “called cardiac hill’. I’ll copy and paste what I posted to some friends. I’m now either going to have to buy another battery or make a switch to a Levo with longer range or a Trek 9.9 Powerfly since my girlfriend rides a trek and I could use here battery when she doesn’t go with me.

This post will be for my MYB buds.

Kinda a disappointing ride today. I had plans to put my GIANT E-Trance EMTB to the test. My goal was to ride 4 consecutive laps at Horizon on one charge. . Based off my rides at Fall River with Stef, I figured I could easily ride 2 laps each on the north and south trails there so I figured 3+ laps at Horizon wouldn’t be an issue. Half way through Lyles Loop I was reminded how demanding that place is for not only man, but machine. I did all of the main trials but I did end up riding Butt Crack instead of the reroute. I rode the “fairly new trails” going up Cardiac and then skipped out on the North Woods. I had to put a little air in my rear tire because I got a small cut just after moonscape but the sealant worked so I didn’t have to stop long. As soon as I started my 2nd lap, my battery dropped from 3 out of 5, to 2 of 5. I was riding in the 2 of 5 mode 85% of the time and the other time I kicked it up to 3 on some of the steeper climbs. I knew I wasn’t going to make it a full lap but I was going to try. I cut off the reroute right after Lyles and dove right into the old trail. Rode everything else but when I hit the river bottom, I took a right and and only rode the 2nd half of it towards Cardiac. Made it 1/4 the way up and I rode all the juice out of the battery. Nothing like being at the bottom of Cardiac on 50 lb bike?.

Looking back at the Fall River ride, I rode the exact same amount of time and still had over 50% left before I slit my tire. Kinda bummed I wasn’t able to ride longer at Horizon. I’m sure it was the difference of the terrain and riding pace. I’ll head to Fall River next week and ride until I completely drain the battery and see how it stacks up.

Still a incredible time on the bike. Hard to beat bombing with 150mm of travel at Horizon.

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14 miles and 1400ft of climbing? Loads of people with the new Giants have been getting extremely good range, so either you have a problem with your battery or it wasn’t fully charged at the start.

Someone on here had an issue similar, then realised there is a button on the Giant charger that charges the battery only partially for long term storage. My money is on that. Time to read the manual! ;)
 
Wow, that seems very short on range - A bit of a surprise as in other threads people are raving about the range available with these bikes - e.g. 25 miles and 4000’ of climbing with 40% + left in the battery. Is it a new bike, as maybe it has a battery problem.

Simon
 
Thank for letting us know your battery - duration. weight, climb, wind, expectations. Glad I didn't have to huff it up Cardiac Hill dead as a doornail. Maybe the long term storage button?

I know i am getting down to the last of 5 battery capacity lights before i recharge that sometimes it is very quick to 5 lights, and other times it seems to take longer.

I want to document that to verify. Don't want to take off for a 5 hour trek and get any surprises. I have a 3,800 ft La Cumbre peak goal for a few months from now. I am looking forward to incrementally educating my rides and being more confident with different conditions to charge life.

Maybe I had the charger on that button? Where's that manual?
 
It was my 4th ride but my first with that much climbing. When I started my Giant app, it did only show 93% charge which was weird. I did have 90 minute drive in 30 degree temps so I figured the cold weather effected the battery.
 
It was my 4th ride but my first with that much climbing. When I started my Giant app, it did only show 93% charge which was weird. I did have 90 minute drive in 30 degree temps so I figured the cold weather effected the battery.

If the bike was carried outside the car in those temperatures I would take off the battery and carry it inside the car to keep it around 70F. Once riding it will take a while to cool, and there will be a bit of self-heating anyway, so will give much better performance.

Simon
 
Manual here.... Pages 4-11 are on the charger and charging procedure, including the storage charge button on the smart charger.
 
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Defo something not right , i can do 35 hard miles with 3000 ft of climbing and still have 40-50% of battery left
 
Defo something not right , i can do 35 hard miles with 3000 ft of climbing and still have 40-50% of battery left


Good to hear. I’ll take it into the shop I bought it from and see if they can diag the battery.
 
Before you do that check the storage charge button is correctly set, then do a full charge and time it - according to the manual it should take around 3h50 from flat. Anything significantly less than that and you know there is a charging problem.
 
No not right. I rode 11.1 miles, 1,338 ft of elevation gain, and had 4 lights showing, but that quickly changed to 3 lights next ride (didn't charge it between rides). If the light on the charger is red/orange in color, you are in 60% mode. If flashing green, you are charging properly. Mine sometimes flashes red, then steady red, then red, etc. I have to unseat the plug and try again until it works. I have a wonky cable or outlet. mostly level 2 on the steep climbs, but 1 on the rest and 180 lbs of mad skills weight (just kidding).
 
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