Bike was stolen whilst in for repair

[paul-g]

Asked where all my parts were and we were both in a hurry to get away, I’ve not even sat on it, it looked good in the shop covered in wd40 no where near the lights, I put it in the van and came home, should have brought something up there but only noticed all the bad points when I had it upside down checking the wheels for a buckle

ohhhhhh dear

 

[Bluegord1993]

What bike? I thought it was stolen

My replacement bike mate

 

[paul-g]

Asked where all my parts were and we were both in a hurry to get away, I’ve not even sat on it, it looked good in the shop covered in wd40 no where near the lights, I put it in the van and came home, should have brought something up there but only noticed all the bad points when I had it upside down checking the wheels for a buckle

could say a bit more but i think i`ll
plead the 5th on this

 

[Bluegord1993]

could say a bit more but i think i`ll
plead the 5th on this

?

 

[Doomanic]

They are taking the piss now. You to reject the bike in writing, listing the faults, and tell them you require a like for like replacement or the next step is legal action.

 

[Bluegord1993]

I'd have never accepted that bike. Sounds more like a rental than a demo.

Time to go legal. List the price paid for the original bike and its condition. Plus all the items and money spent on it.

Ask for settlement or small claims court will be filed. Either new bike or full settlement. Court costs will be added if he doesn't comply. He has zero chance of winning and defending the claim will be more expensive.

He is liable for the difference in his insured loss and your loss. Remember these clowns buy trade price on everything and he has already made money from you. So he can replace your loss probably at no real loss to him if he properly itemised your loss to his insurance company.

Tell him small claims will add roughly £800 to the cost and a day of his time plus all the prep work for his defence.

Sounds to me like he would rather get new stock and sell it to someone else than replace your bike.

Had a chat with him last night regarding the bike, and have come to an agreement/deal that keeps both of us happy and as I told him, as long as I’m looked after and not mugged off I’ll always use his shop for my bike and family bikes, so hopefully he stands good for his end of the deal.
Slight glimmer of light at the end of the tunnel now

 

[EebStrider]

Had a chat with him last night regarding the bike, and have come to an agreement/deal that keeps both of us happy and as I told him, as long as I’m looked after and not mugged off I’ll always use his shop for my bike and family bikes, so hopefully he stands good for his end of the deal.
Slight glimmer of light at the end of the tunnel now

What’s the agreement you came to?

 

[Bluegord1993]

What’s the agreement you came to?

Bike has the wheels trued, all my parts fitted, some cash my way and lifetime trade price on parts needed, full warranty with the bike, and no hard feelings

 

[EebStrider]

Bike has the wheels trued, all my parts fitted, some cash my way and lifetime trade price on parts needed, full warranty with the bike, and no hard feelings

Sounds good ?

 

[paul-g]

Bike has the wheels trued, all my parts fitted, some cash my way and lifetime trade price on parts needed, full warranty with the bike, and no hard feelings

you got all this in writing signed and dated
also is warranty including motor and battery
if you have you`ve not done bad

 

[nikparab]

I think you should be given a replacement of the same or better specification or money to the value of a similar specification replacement at current market rates.

 

[RickBullotta]

Now sell the replacement bike and get a new one. ;-)

 

[Mike D.]

"do I have a leg to stand on??"

Did they nick that as well?



... IGMC shall I?

 

[Coolcmsc]

More to the point, since it’s few weeks later, did they:—

a) sort the bike out to your satisfaction? We don’t need to know the detail, but of course we’d like to know ?

b) write down those attractive commitments to looking after you? Especially trade price parts… ?