TL;DR - yes, I did. Do your research online and try to learn what size you need. Maybe by riding bikes of similar dimensions/geometry’s?
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Yes, I did. And it’s quite the story of how I ended up with my Trek Rail 9.7....since others are telling their tales, I’ll add mine....
I’d never ridden an emtb. Buying one wasn’t even on my radar. Then, as my arthritic knees acted up this spring and I was off the bike for a couple weeks, I saw the new SC Heckler (which comes in XXL) and I became very intrigued with pedal assist.
I researched, read, and watched every video I could find online. I learned all about motors quickly, and was confident in the Shimano. I’m a tall rider, and almost never get to demo a bike my size.
I haven’t bought a new bike since 2011, but I rode a Heckler for 5 years a while ago and loved it. I compared the geometry of the e-Heckler to my current bike, researched other 150mm bikes, and I was sold. I did want to try a demo, because it would have been my biggest bike purchase ever, but no one had even a Bronson in my size.
When I tried to order one, nothing was in stock. I even emailed the factory and they couldn’t help me out. Very nice guys there, by the way. In the end, there literally was nothing in my size. I called/emailed every SC dealer in Canada who stocked the Heckler (that’s a great feature on your website, SC!) and there were no XXLs to be had in Canada.
My LBS is a Trek dealer, and I’ve only ever bought new from them, so I went online to see what Trek had. Found the Rail. I read a couple articles on the Rail, checked I could make the size fit, since the Trek XL is a touch smaller than the XXL SC in a few areas, sent my awesome dealer a FB message, luckily Trek Canada had one in stock, and within the hour my Rail was on its way. Showed up 3 days later.
And the day after I bought it a SC dealer emailed me to tell me they just got an XXL Heckler in. LOL. I’ll look at that again when I’m done riding my Rail.
And I’d bet money that I’ll probably buy it without riding it first....