Whats a reasonable wait?

[Theolegit]

I’m now into my 3rd week for my specialised store with regards to my warranty repair/replacement of my forks and motor, forks are done but still no sign of the motor from specialised.
What would you consider a reasonable wait?

 

[ccrdave]

When one of our bikes had to go to specialized uk it was about a 2 week turnaround.
Might be worth bypassing the shop and giving specialized a ring they are genarally a pretty helpful bunch . firm but polite works for me

 

[npatrix]

5 days would be reasonable... for my patience
on a more serious note, I believe you are waiting for too long without proper feedback, maybe is time to change your strategy