Twinlock with 3 settings doesn't stay fixed on Lumen 910

[simonsmidt]

I have a new Lumen eRide 910 with a lock system for the suspension with 3 settings. Most of the time it is difficult to get it locked in the third position, which should lock it with the least amount of travel of the suspension.
According my bike repair shop it is a known issue and Scott is aware. I have to wait until Scott comes with the upgrade.
So, is this indeed a known problem, and is Scott indeed working on a solution?

 

[Pean]

I don't know if Scott is working on a solution, but the problem is known on all bikes with Twinlock. One question: why won't they replace it under warranty?

 

[simonsmidt]

They will probably replace it under warranty as the bike is only 6 months old. It is just waiting for the upgrade from Scott. That's why I posted this to see if somebody knows more about that upgrade.

 

[trailrunnerx]

I completely removed the twinlock on my Lumen 910. Makes for a very clean cockpit

 

[simonsmidt]

I completely removed the twinlock on my Lumen 910. Makes for a very clean cockpit

View attachment 136849

Nice for you, but I need my 3 different suspension settings in the terrain I'm riding

 

[trailrunnerx]

Nice for you, but I need my 3 different suspension settings in the terrain I'm riding

I live on the West Coast of Canada, where we have mostly technical climbs on singletrack with roots, rocks ...etc... I found that l was always leaving the suspension open for better traction...