AKAKTM
Member
I recently sold my 2019 Turbo Levo Expert, which was a great bike, and bought a Rail 9.9 AXS. The 9.9 AXS is a cool bike, but it's been more trouble so far than the Levo. The Levo was trouble free over more than 1k miles.
The Trek had several minor setup issues that were easily resolved.Within the first 100 miles the chainring bolt came loose twice before a local Trek dealer used Loctite and torqued it back down. After solving the setup matters and dialing in the suspension and such, the bike is/was getting to be really fun...until today.
With 297 miles showing on the display, the bike flashed some sort of error code - 504. I looked in the manual and learned it has something to do with the speed sensor. I looked at the sensor on the rear triangle and on the rotor and both appear perfect with no issues. There is no suggestion as to what's specifically wrong or how to resolve it. The display simply says call the dealer (again - they have been great). I'll call in the morning, but I must say the Rail has had more troubles and visits to the shop in the first few weeks than the Levo had in more than a year (never went to the shop). At this point I have a bike that seems to be reduced in output and limited to a very low speed.
Again, the bike is really nice, but between this 504 error, other minor issues and a motor that clacks going downhill and a couple of creaks under heavy peddling, I am growing frustrated. The dealer told me the clattering in the motor is normal and part of an internal freewheel mech. I'm chasing down the creaks, but this 504 thing is a drag!
I realize this is a brand new model and Trek really tried to deliver a world class bike, which I appreciate. I hope this gets resolved soon or I'll be looking to get back to a Specialized or see what's coming next.
How do I get rid of this 504 code?
The Trek had several minor setup issues that were easily resolved.Within the first 100 miles the chainring bolt came loose twice before a local Trek dealer used Loctite and torqued it back down. After solving the setup matters and dialing in the suspension and such, the bike is/was getting to be really fun...until today.
With 297 miles showing on the display, the bike flashed some sort of error code - 504. I looked in the manual and learned it has something to do with the speed sensor. I looked at the sensor on the rear triangle and on the rotor and both appear perfect with no issues. There is no suggestion as to what's specifically wrong or how to resolve it. The display simply says call the dealer (again - they have been great). I'll call in the morning, but I must say the Rail has had more troubles and visits to the shop in the first few weeks than the Levo had in more than a year (never went to the shop). At this point I have a bike that seems to be reduced in output and limited to a very low speed.
Again, the bike is really nice, but between this 504 error, other minor issues and a motor that clacks going downhill and a couple of creaks under heavy peddling, I am growing frustrated. The dealer told me the clattering in the motor is normal and part of an internal freewheel mech. I'm chasing down the creaks, but this 504 thing is a drag!
I realize this is a brand new model and Trek really tried to deliver a world class bike, which I appreciate. I hope this gets resolved soon or I'll be looking to get back to a Specialized or see what's coming next.
How do I get rid of this 504 code?
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