TQ Rider Input Wattage Error

[Dave100456]

I have done over a 1,000 miles on my Fuel EXE with no issues other than the rider wattage over reads my power (but its quite flattering!)

My wife bought a Fuel EXE 4 months ago (previously had Powerfly for 3+ yrs) and the rider wattage display shows zero when pedalling on the flat and only with more pedal effort the displays jumps to 40 watts. If we ride side by side, my rider wattage display is constant at say 90 watts whereas her display shows zero then 70 then 40 then 80 then 35 etc. We've swapped bikes and the displays continue to behave like this. We've also noticed that the motor output on her bike is not giving the same assistance.

The bike has been back to the dealer (who has been very good) twice and I've just collected it to find that the display is doing the same despite a new motor being fitted. I'm working today so have not had time for a longer ride but wondered if any other Fuel EXE owners had experienced similar issues.
Thanks
Dave

 

[Stihldog]

I’ve also purchased the Fuel EXE about 4 months ago. I haven’t seen another one in the wild for a side by side comparison with assist levels. I only have my Rail CX Bosch performance motor for comparison. Different animal and a different purpose …I know.

The assist percentage, or level, seems to be fine in each different mode for my type of riding. It’s the assist response time that has me a little puzzled. I’m set to a “quick” response, but I still must travel a few meters before any assist kicks in.

My Rail behaves differently, but it doesn’t lurch when I’m in eMTB mode. It’s fast but gradual …or maybe I’m just use to this behaviour. I would like the TQ motor to respond a little faster …but I’m maxed out, in the app, for response time/delay.

Other than that, I don’t pay much attention to my wattage input …

 

[Mteam]

I still must travel a few meters before any assist kicks in.

Mine is the same when you first power on the bike, it takes a few pedal revolutions for the motor to provide assist, but as long as the bike stays switched on, subsequent pedalling from a stop results in near instaneous (maybe within a quarter of a pedal stroke) assist from the motor. If I turn the motor off then back on again, it takes a few pedal strokes to wake up.

The newest firmware (released last month) has smoothed out the power delivery a little too I think, but it's a subtle effect.