Unanswered Thule 923 - too small for my bike?

[gilbertdave]

Having received my new ebike yesterday (Trek Rail) I picked up a bike carrier from Thule today as my roof rails aren’t approved for heavy bikes.
Fitted the new rack (nice and easy), but the wheel straps don’t open wide enough to strap my bike down? Am I being mental?

I’m aware that the Plastic parts to support the wheel slide outwards, but the strap mounts appear to be fixed... the plastic straps are simply not long enough to go through the wheel and have enough spare to engage on the ratchets.

Having just spent a tonne of money, I really don’t want it to not work properly.

Any thoughts appreciated

Dave

 

[steve_sordy]

I could not find the 923 on the Thule website, there was a 925 though. I found a video for the 923, but the first few frames said it was a 920!

Anyway, on the Thule website they have all sorts of racks for 2, 3, 4 bikes and with different types of hanging, but they only appear to have one type of rack meant for ebikes and fat bikes. Apart from taking a bike up to 30kg, the key difference is the width of the wheel channels and the length of the straps to secure the wheels.

I bought one of these. Thule VeloSpace XT 938 2-bike rack

All the details of the spec are here...

Thule VeloSpace XT | Thule | United Kingdom

Thule VeloSpace XT - The versatile bike rack for all types of bikes – from e-bikes and fatbikes to small children’s bikes.

www.thule.com

And I bought it from here.. for a lot less. (Tip: opt for "click and collect" at your nearest Halford and save 10%)

Thule VeloSpace XT 2-Bike Towbar Mounted Bike Rack | Halfords UK

Shop the latest The versatile rack for all types of bikes from e bikes and fat bikes to small childrens bikes at Halfords UK

www.halfords.com

 

[carlosaberto22]

You can order XXL wheel straps, if you look on amazon there out of stock but someone has put in the comments that they fit the 923. Something which may also work is spin the front wheel round 180 so it’s pointing inwards to shorten length so your straps fit.

 

[gilbertdave]

Thanks for the feedback all... I will try the XXL straps, I did initially look for something like that but didn't find anything (most likely blinded by fury and rage, as always ).

Will let you know if these solve the issue.

 

[gilbertdave]

Just a little follow up... the XXL straps arrived and easily had the length to hold the bike without looking too precarious.

Went for a text drive last night and nothing fell off

 

[gilbertdave]

 

[Rusty]

The wheel-beds don't look like they have been slid out to their maximum.
I also found on mine that it fits best if the crank is in front of the upright. (I put some foam tube insulation over the uprights as well, too stop any hard rubbing.

 

[steve_sordy]

@gilbertdave Wow that rack looks light! What does it weigh?
My Thule VeloSpace XT 938 2-bike rack weighs 18kg!
But it is designed for two 30kg bikes or with a 3rd bike extension added, three bikes not exceeding 60kg total.

 

[gilbertdave]

@gilbertdave Wow that rack looks light! What does it weigh?
My Thule VeloSpace XT 938 2-bike rack weighs 18kg!
But it is designed for two 30kg bikes or with a 3rd bike extension added, three bikes not exceeding 60kg total.

The info that comes with it says it’s 16.4Kg.

Max weight per bike 24Kgs, u[to 51Kgs in total.

used it last night and I’m pleased with it.

 

[gilbertdave]

The wheel-beds don't look like they have been slid out to their maximum.
I also found on mine that it fits best if the crank is in front of the upright. (I put some foam tube insulation over the uprights as well, too stop any hard rubbing.

I just went and double checked. They’re deffo fully out. The problem I had was that the anchor points for the straps are fixed, so when the wheel beds are right out, the straps no longer secure at the bottom of the wheel (as the do on my roof mounted system) but they engage the wheel at 7 o clock (if it were a clock face). Longer straps solved it

 

[Konanige]

I have found Thule racks to be overpriced tat over the years and now use Atera racks, mine fits my Levo Sl easily and also my Large Hello Dave which has a wheelbase of 1350mm with 2.4 tyres, and itll still go in the boot when not in use.

 

[Dod Colony]

I could not find the 923 on the Thule website, there was a 925 though. I found a video for the 923, but the first few frames said it was a 920!

Anyway, on the Thule website they have all sorts of racks for 2, 3, 4 bikes and with different types of hanging, but they only appear to have one type of rack meant for ebikes and fat bikes. Apart from taking a bike up to 30kg, the key difference is the width of the wheel channels and the length of the straps to secure the wheels.

I bought one of these. Thule VeloSpace XT 938 2-bike rack

All the details of the spec are here...

Thule VeloSpace XT | Thule | United Kingdom

Thule VeloSpace XT - The versatile bike rack for all types of bikes – from e-bikes and fatbikes to small children’s bikes.

www.thule.com

And I bought it from here.. for a lot less. (Tip: opt for "click and collect" at your nearest Halford and save 10%)

Thule VeloSpace XT 2-Bike Towbar Mounted Bike Rack | Halfords UK

Shop the latest The versatile rack for all types of bikes from e bikes and fat bikes to small childrens bikes at Halfords UK

www.halfords.com

Hi mate, how did you get the 10% code to work, I've opted for click/collect and can't see how to apply it.

 

[steve_sordy]

Hi mate, how did you get the 10% code to work, I've opted for click/collect and can't see how to apply it.

I can't help you because I didn't even know that a discount applied until I came to pay. I opted for click and collect because the local Halfords is convenient and I could control the collection time. When I was buying, there was nothing to suggest that click and collect was cheaper, it just happened!

 

[Dod Colony]

I can't help you because I didn't even know that a discount applied until I came to pay. I opted for click and collect because the local Halfords is convenient and I could control the collection time. When I was buying, there was nothing to suggest that click and collect was cheaper, it just happened!

Cheers for that

 

[Dod Colony]

Couldn't get the Halfords discount to work but found it slightly cheaper here

Thule VeloSpace XT 2 Tow Bar Tilting Bike Carrier - 2 Cycles - CampervanBits

The versatile bike rack for all types of bikes – from e-bikes and fatbikes to small children’s bikes.

vwcaliforniaclub.com