Shock is not shocking on new bike.

[Silas]

Hello everybody, i received my EMTB last week per shipping and set it up like mentioned in the manual, but there was no info about the rear shock. I have no idea how i get it to work, i see no locking switch and the pressure is good (3Bar) but it still isnt suspending.
There is a Warning on the Shock that says: Please make shure that the spring nut has been against the spring before riding.
But i see nothing ovious i can do to adjust anithing.

Thank you for your responses, i hope someone had a similar problem and is able to help me.

 

[toytech6466]

I would say your pressure is to low, but genera;;y you start with close to your weight in PSI. That will get you close to setting your sag

 

[Astro66]

but it still isnt suspending.

What do you mean ? It's collapsing or it's stuck fully extended.

3bar is 43psi. Most shocks are normally double your weight in psi. So if you are 80kgs. You should be about 160psi. So if it's collapsing, you are way under pressure, and you need a shock pump.

BTW ...... Sorry if I've insulted your weight .......

 

[irie]

Google says that shock looks like a "Shock Passion H5", but can't see any specs for it. Use a shock pump to put air into it until you get about 30% sag. As said above, air pressure PSI typically twice your weight in KG.

 

[steve_sordy]

@Silas Increase your shock pressure in 4-5 stages. Between each stage, cycle the shock through its travel a few times. Cycling through the travel will get progressively harder, so you will have to use your full weight. This process will ensure that the full air pressure is everywhere inside the shock that it should be.

Alternatively, pressure up until you get the %sag you want, then go ride. When you have finished, reset the shock %sag.

 

[Montana St Alum]

I have no idea how i get it to work, i see no locking switch and the pressure is good (3Bar) but it still isnt suspending.

What does this mean?
Are you getting no sag at all? Is it not compressing under force? Is there too much or not enough rebound? 3 bar is nowhere near enough pressure for any shock that I'm familiar with. The shocks on my bikes are generally greater than my weight.

 

[RickBullotta]

What kind of crappy, off-brand shock is that? I suspect it's just a garbage shock. I would toss that in the trash immediately.

 

[irie]

Hello everybody, i received my EMTB last week

What is the make and model of the bike?

 

[johnnystorm]

What is the make and model of the bike?

Looks like one of these: https://www.gonser.ch/en/e-bike-fully-mountain-bike-27-5-thunder-s-m-green/a-23902/

 

[Paul L.]

If it is stuck fully extended you might want to release all pressure then cycle the shock. Add pressure slowly, stopping to cycle the shock multiple times.

 

[johnnystorm]

Revvi 18" Rear Shock - Hot H5 - Non Adjustable

Revvi 18" Hot H5 rear shock (non-adjustable). Durable replacement for consistent rear suspension performance on Revvi 18" Electric Balance Bikes.

www.futureriders.co.uk

If it's the same as this, albeit larger for an adults bike, then its non adjustable so if it's not moving then perhaps it's broken? I'd be onto the retailer asking if they ship with spacers or something.

Also, with all due respect, its looks like it's towards the "Bicycle Shaped Object" end of the spectrum. Sorry.