Ride Control One unit MY2021/2020 on Trance E MY2019?

[mantas]

Hello there,

Looking to replace my Ride Control One unit in advance before it brakes because of water ingress (known issue of MY2019 ride control).
Now the question is if my year 2019 Trance E is compatible with newer (v2) ride control one units?
Tried searching forums but didn't find one clear answer. Although it seems newer models should work too. So I got newer one from ebay (although not sure if MY2021 or 2020) and it doesn't seem to work. Lights turn on but there's no power delivered to the motor at all.

Thank you for your answers

 

[Dgedge]

Hi,
You can use MY2020 on your bike, it will provide you with ANT+.
MY2021 is called 'RideControl Ergo SG' and I read somewhere that even if it looks the same, the electronics inside is different and might not be compatible unless you are using the 'Smart Gateway' that goes nearby the motor (???)

look here : smart-gateway

 

[mantas]

And any idea how can I confirm if my newly bought controller is MY2020 or MY2021?

 

[DariuszHoryd]

See product no. on controller body:
2019 - 245-FLED28-03
2020 - 245-FLED28-10
2021 - 245-FLED28-15

 

[Yetibos]

If you want to install a new control with ant+ you need the -10 or -15, these are the newest versions for 2019 and 2020 bikes.

2021 models, at least the new trance 29er, have the RideContro Ergo, looks the same but is not compatible, even the connector is different.

 

[mantas]

So it looks like I got MY2021 which is not compatible with MY19, correct?
Which means I need to look out for 245-FLED28-10 model if I want that updated/fixed version.

 

[DariuszHoryd]

View attachment 42998
View attachment 42999

So it looks like I got MY2021 which is not compatible with MY19, correct?
Which means I need to look out for 245-FLED28-10 model if I want that updated/fixed version.

Yeah mate

 

[mantas]

Okay, thanks for the help guys! Gonna get that 245-FLED28-10 version then. Have a good ride out

 

[DariuszHoryd]

Hi guys! I've ordered a new Ant+ Ride Control One and I they brought me an 2020 model with 2021 - 245-FLED28-15 on the cover. But... I did connect, and everything works fine, and ant+ transmission to Garmin 130/E-bike app works fine. And try a shor ride, and all is fine, I can switch levels of engine support 1-5 ... no problems at all.
So, Now I'am confused ... seems that new controllers are compatible with 2019 bikes (my bike is Trance E+ 2 Pro 2019).

Best regards.

 

[Evolution Stu]

Hi guys! I've ordered a new Ant+ Ride Control One and I they brought me an 2020 model with 2021 - 245-FLED28-15 on the cover. But... I did connect, and everything works fine, and ant+ transmission to Garmin 130/E-bike app works fine. And try a shor ride, and all is fine, I can switch levels of engine support 1-5 ... no problems at all.
So, Now I'am confused ... seems that new controllers are compatible with 2019 bikes (my bike is Trance E+ 2 Pro 2019).

Best regards.

Interesting!
So one chap says the connector is different and one says its plugged into his 2019 just fine!

I know the 2019 non ANT and 2020 ANT are interchangeable as I have personallty done that. The 2021 though is an unknown to me...

Having had multiple garbage 2019 and 2020 units with the usual water issues I would love to try a 2021 version!

 

[DariuszHoryd]

To be honest, I didn't have any water issue on my 2019 controller... just trying to avoid direct water wash on car wash... we will see, with my Garmin I don't need any more displays on bike. Only "problem" which I noticed, was that Garmin App E-bike field, showing modes of engine like on controller I mean on controller we have 0=no led,1,2,3,5....on Garmin display, 0,1,2,4,5,6 ... It is no big deal, but maybe it is some software issue.

 

[Evolution Stu]

I have the 520+ and the ANT+ controller is identified properly as an E-Bike mate so I no longer use Ebike field.

Sadly though, I have been through a great many controllers with water issues so am still interested to know if the 2021 unit will plug straight in and work as surely it MUST be better than the 4 or 5 models prior to it.

 

[DariuszHoryd]

Wow looks much better that e-bike field, I need to try this on my 130... but I will upgrade soon my bike computer to 520 or 520 plus, that I hope will work like Yours ...

 

[Evolution Stu]

Wow looks much better that e-bike field, I need to try this on my 130... but I will upgrade soon my bike computer to 520 or 520 plus, that I hope will work like Yours ...

Works well. Has cadence and power also.

 

[DariuszHoryd]

So on 520+ if You connect to Giant Ride Controller they automaticly shows You and e-bike mode or what ?

 

[Evolution Stu]

So on 520+ if You connect to Giant Ride Controller they automaticly shows You and e-bike mode or what ?

Yeah,
it adds that exact screen to all display rode modes.
as well as that are power and cadence you can hook into.

 

[DrStupid]

Interesting!
So one chap says the connector is different and one says its plugged into his 2019 just fine!

I know the 2019 non ANT and 2020 ANT are interchangeable as I have personallty done that. The 2021 though is an unknown to me...

Having had multiple garbage 2019 and 2020 units with the usual water issues I would love to try a 2021 version!

I can say with 100% certainty the RC1 on my Trance19, and RC-Ergo on my 2021 Trance X, are not compatible with each other in the least. Not even close. No way.

The 2021 trance x is using this new smart gateway thingy. I have seen it.

Giant and Liv 2021 with New Control Units and Displays - E-Bike Blog

Smart Gateway is the name of the new interface for the control units. Almost all new Giant and Liv e-bikes have it. The system is not backwards compatible.

www.ebike24.com

This indicates a complete change in architecture. The 2021 RC-ergo does not store any settings, its just an interface. The 2019 RC1 apparently stored settings, acted as the communication hub and an interface.

 

[Dgedge]

I can say with 100% certainty the RC1 on my Trance19, and RC-Ergo on my 2021 Trance X, are not compatible with each other in the least. Not even close. No way.

The 2021 trance x is using this new smart gateway thingy. I have seen it.

Giant and Liv 2021 with New Control Units and Displays - E-Bike Blog

Smart Gateway is the name of the new interface for the control units. Almost all new Giant and Liv e-bikes have it. The system is not backwards compatible.

www.ebike24.com

This indicates a complete change in architecture. The 2021 RC-ergo does not store any settings, its just an interface. The 2019 RC1 apparently stored settings, acted as the communication hub and an interface.

I agree with you, even if I have never found any information on what the new connector and smart-gateway look like. I am pretty sure that there is no ANT+ logo on the RC-Ergo. As you own one on your Trance-X could you please send a picture so we can see the ref number written on it ?

My 20' Trance E+3 RCone has ref 245-FLED28-04 and I think it is probably the first model with ANT+, I bought the bike in end of 2019. I have seen several versions of the remote -04, -07, -09, -10 and -15 but can't say where MY19 ends and where MY21 starts...

Also I am still using the App version 1.4.2 and its corresponding firmware as it is enough for me and it still keep the custom setup stored.
I read that many people complain about their custom settings not stored after a reboot, it would be interesting to know from these people which version of the app and firmware they are running, which RCone ref number they have and if it has worked before an update or never worked at all. This way we could understand maybe if there is a relation between App, RCone number and this issue.

 

[DrStupid]

These from my2021 tranXe. I'll get a better pic of the RC-E in a minute. Important shit going on here.

 

[DrStupid]

2021 tranXe RCE

 

[Dgedge]

2021 tranXe RCE
View attachment 47208

Thank you for those very detailed pictures. Now we can see that the ref for RideControl Ergo is 245-FLRMSP-01 and for the Smart-Gateway 245-PGSGYM-01.

Why did you tear down your motor and harness like that ? Are you having any issue with it ?

 

[Evolution Stu]

I have seen several versions of the remote -04, -07, -09, -10 and -15 but can't say where MY19 ends and where MY21 starts...

I have owned both models.
The 2019 was an 03 and I had numerous.
The 2020 I have had 5 versions now.
It shipped with 04 and i have aldo had 06, 09 and two 10's

I read that many people complain about their custom settings not stored after a reboot, it would be interesting to know from these people which version of the app and firmware they are running.

Mine wont save in any of the three app updates.
Version 10 ANT+ RCOne on latest firmware.
Worked fine on the old app.

 

[Evolution Stu]

I can say with 100% certainty the RC1 on my Trance19, and RC-Ergo on my 2021 Trance X, are not compatible with each other in the least. Not even close. No way. The 2021 trance x is using this new smart gateway thingy. I have seen it.

Hi,
Appreciate those really great pics. Is theer any more sealing on that new battery plate?

Sorry, I was referring to the FLED-28-15 Darius above was referring to...
Initially he advised it wouldnt work, but later added a new post and said it did as he has it fitted to his own bike.

Regardless, it certainly looks like the last update to the RCOne is FLED28-15 so if it will work on an MY20 I am very intrigued to know the difference between that and a 28-10 as GIANT are still shipping 28-10s as warranty replacements for MY2020 bikes.

 

[DrStupid]

Thank you for those very detailed pictures. Now we can see that the ref for RideControl Ergo is 245-FLRMSP-01 and for the Smart-Gateway 245-PGSGYM-01.

Why did you tear down your motor and harness like that ? Are you having any issue with it ?

My original TranXe had trouble straight away. It went back to the shop. They worked on it a few weeks without success and then swapped it.

Turns out it was a defective harness.

 

[DrStupid]

I agree with you, even if I have never found any information on what the new connector and smart-gateway look like. I am pretty sure that there is no ANT+ logo on the RC-Ergo. As you own one on your Trance-X could you please send a picture so we can see the ref number written on it ?

My 20' Trance E+3 RCone has ref 245-FLED28-04 and I think it is probably the first model with ANT+, I bought the bike in end of 2019. I have seen several versions of the remote -04, -07, -09, -10 and -15 but can't say where MY19 ends and where MY21 starts...

Also I am still using the App version 1.4.2 and its corresponding firmware as it is enough for me and it still keep the custom setup stored.
I read that many people complain about their custom settings not stored after a reboot, it would be interesting to know from these people which version of the app and firmware they are running, which RCone ref number they have and if it has worked before an update or never worked at all. This way we could understand maybe if there is a relation between App, RCone number and this issue.

My guess is only the units with the smart gate way thingy are having trouble with settings not being stored.

Edit. I see from @Evolution Stu post above, I am wrong. Ignore this post.

 

[DrStupid]

My trance19 has all the original stuff. I'm running the latest app and I believe all my settings are being saved OK?. I will check today and confirm one way or the other with part numbers of the RC1.


Edit.

My trance19 RC1 is an oldie 245-FLED28-03. But it saves the motor settings just Fine with android app v 1.2.2.0

 

[DrStupid]

Where are you all buying your spares? I'd like to purchase a smart gateway thingy, a ride ergo, and a harness, but my local shop says these are warranty only items.

No, I've not yet scoured the web, as I value your experience more than Google's evil algorithms ?

 

[Evolution Stu]

For reference. The most recent update fixed the motor tuning problem. It saves just fine now.

ref spares.
active sport are very fast and reliable and I have found Giantspares.co.Uk to also be good.

 

[DrStupid]

Lol. I tried searching for the part numbers and this thread is the only hit.

 

[DrStupid]

Does anybody know the part number for the trance X e+ wire-harness?