DubSea
Member
Interesting. Id be curious to hear what happens if you charge to full. Unplug and then plug back in overnight.
Orbea Rise H15 Battery Charge/Discharge issues
- Thread starter redrhino
- Start date
BiGJZ74
E*POWAH Master
I wouldn’t. when a battery is fully charged it makes no sense to plug it back in to charge it more overnight to see if mis-use causes battery malfunction…
DubSea
Member
That's actually not how smart chargers are supposed to work. You should be able to plug it in and it trickle charges to keep it at full charge.
BiGJZ74
E*POWAH Master
Smart charger is just a general term that says the battery has a microprocessor on it....not all smart chargers share the same features. According the Orbeas websire, the only smart feature of the battery is current recognition to swap between 2-4A currents when it recognizes the extender(2A) or internal battery(4A).
Same here. I charged my H15 from about 23:00 yesterday evening to 07:00 this morning. Battery was at 65% yesterday, and 100% this morning after 8 hours on the charger. Or maybe 8 hours is not enough?
Lars
DubSea
Member
If draining the battery to ~84% was a feature of the system, one would think Orbea would simply state that or that it would be addressed in their extensive tech documentation / blue paper. However, they claim it is not normal and that they "are studying the case".
@larshkj - for me it has taken longer than 8 hours from a partially full battery but it seems like there are people who are unable to replicate the issue so maybe it's not impacting all Rise Hydro's.
this is normal on all new gen Li-ion battery controllers, look at your phone, your laptop, your car even they all keep at 80% to extended length of battery cells; if they were full at all times they would degrade over time. Just have to be aware of it, and adjust how you charge or reprogram the battery ecm.
Hm, this thread makes me worried as I thought about this bike for my gf.
@Longfellow78, I don't think this explains that. I have an ebike with a modern Bosch system (gen 4), and the battery can stay 100% (or any other level) for any reasonable amount of time. Definitely, it doesn't drop a single % within a week or two. Even when I left it for the winter (~around 50%), I think it was pretty much the same (or very close) next spring.
@Longfellow78, I don't think this explains that. I have an ebike with a modern Bosch system (gen 4), and the battery can stay 100% (or any other level) for any reasonable amount of time. Definitely, it doesn't drop a single % within a week or two. Even when I left it for the winter (~around 50%), I think it was pretty much the same (or very close) next spring.
redrhino
Member
- Thread starter
- #69
Not sure about these claims of batteries discharging to 80% while plugged in as being normal. If I leave my iPhone or laptop plugged in for two days it does not discharge to 80%. It is always topped up when I go and unplug it. Same with my last eBike (yt decoy) and the carbon orbea rise also stays at 100% when plugged in for days.
Regardless, Orbea has now confirmed this is a firmware/charger issue and they are accepting warranty claims for a replacement. File on through your Orbea dealer.
Regardless, Orbea has now confirmed this is a firmware/charger issue and they are accepting warranty claims for a replacement. File on through your Orbea dealer.
BiGJZ74
E*POWAH Master
My h15 charges to 100% and stayed full even after a 12hr charge the had stayed at 100% for as long as a week when I charged for a ride then ended up not riding…..
Longfellow78
Active member
In my earlier post where i said battery was discharing were wrong. I tested this myself again more carefully. I left on charge for 2 days from 55% and when I checked to turn it off the battery was 100%. I also tried charging from about 75% to 100%. Stopped and unplugged. Then plugged back in for another day, it stayed at 100%. So my battery (or firmware) do not suffer from this after all. Maybe there is a firmware update that fixes this. My bike was delivered in May and is likely to be on latest firmware.
I know an earlier postings said this but lithium batteries don't like to be plugged in and charged for days at a time. They usually perform best when charged to 80% (2.5 to 3 hours with my Rise H) then topped off to 100% right before my ride (about 30 minutes) This gives you maximum range and longevity. I loved the earlier idea of a timer attached to charger to automatically stop charge after a pre-set time. Great way to avoid overcharging. My Chevy Volt does this with onboard software that starts and stops charge based on departure time the next day. Most electric cars have a sophisticated internal timer that when set finishes the 100% charge right before your departure time. Since e-bikes don't we can achieve the same thing manually. I use the same charging strategy with my wife's Norco Sight VLT. That bike takes about 15 minutes to top off compared to the 30 minutes for the rise.
FloridaDan
Member
That’s been me since I got my H30. I thought maybe faulty display. Happy to know the answer, but having to keep track of the charge to get 100% is an unwelcome surprise.
Edit: just realized this is an older thread. Was there a fix from Orbea?
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DubSea
Member
Orbea finally said this was an issue with the firmware on the original chargers.
After months of being cagy about it, they sent another charger that seemed to address the issue, but that new charger also required that I unplug it and plug it back into the outlet after each charge. If I left it plugged into the wall, and plugged my bike in after a ride it would not charge the battery.
I would recommend talking to your dealer and asking them to have orbea send a charger with the updated firm wear. 2 chargers that don't work properly are better than 1 that doesn't work properly, I guess.
VicenarianEbiker
Member
Thank you for the info! I also got the new charger that I have to unplug and plug back in every time I use it. No kidding on trying to get help. I called Orbrea, my dealer, and another dealer and instead of getting a clear answer just got "oh well you shouldn't leave the charger plugged in all of the time". Apparently these people have never heard of a trickle charger
BiGJZ74
E*POWAH Master
My charger goes solid blue when fully charged
this is weird - when I unplug and plug again at 100% it will go solid blue. when I leave it in just charging up from anything below 100% it will just oscillate into eternity 
MAYBE if I keep it plugged in overnight it will start discharging. Need to check it.
MAYBE if I keep it plugged in overnight it will start discharging. Need to check it.
VicenarianEbiker
Member
Mine goes solid blue once it hits 100%. Now I haven't been able to verify this but it seems that when I leave it on the charger overnight it discharges to around 85%. Yesterday I unplugged the bike as soon as it went to solid blue and on my ride the first bar seemed to last forever compared to before. I need a way to see the actual %
VicenarianEbiker
Member
Well according to Orbea US support and the only two Orbrea dealers in my area, you're an idiot and you're wrong. It's completely normal for the charger to do this.
I even posted on this forum and people jumped to defend Orbea. Why can't people just admit this is an issue???
You OK hun? You need a hug?Well according to Orbea US support and the only two Orbrea dealers in my area, you're an idiot and you're wrong. It's completely normal for the charger to do this.
I even posted on this forum and people jumped to defend Orbea. Why can't people just admit this is an issue???
Mine doesn't do it, so it's not an issue for me, perhaps I'm the only person in the world that can leave their Orbea Rise charger plugged in and not have a problem, or perhaps it's just a problem on some chargers - as DubSea said above.
VicenarianEbiker
Member
I'm just salty from all the gas lighting from the manufacturer, dealers, and other orbea owners. The fact they won't admit this is a problem is beyond me.You OK hun? You need a hug?
Mine doesn't do it, so it's not an issue for me, perhaps I'm the only person in the world that can leave their Orbea Rise charger plugged in and not have a problem, or perhaps it's just a problem on some chargers - as DubSea said above.
VicenarianEbiker
Member
I'm going to give a try... Hopefully they don't blow me off again
MOG
Active member
I've always had this problem from new (H15 Feb 2022). When my motor recently died the first thing I did was a firmware update followed by dealer check and 6 days later the bike had a new motor. Since getting the bike back the problem appears to have gone away. Hopefully all fixed now. Will post here if it shows its' ugly face again.
VicenarianEbiker
Member
MOG
Active member
Just the motor
Having this problem this morning with My Orbea Rise H10 2023. It won't charge above 77% Charger light stays solid blue, thinking that the battery is fully charged.
It's not a charger problem, I have 2 Orbea Rise at home, both chargers behave the same way and I am able to charge my other Orbea with both.
I plugged it yesterday with a timer to stop it charging after 2 hours or so. I don't see why leaving it plugged to the bike while the charger is disconnected from the power source, but it could be a software glitch in the BMS of the battery. I'll go ride my bike to discharge it to say 40-50%, then plug it again to see what happens. After that, If it won't charge above 77%, I will suspect that there is a problem with the battery cells.
Edit: So, I drained the battery to 30% and was able to charge it to 100% again.
It's not a charger problem, I have 2 Orbea Rise at home, both chargers behave the same way and I am able to charge my other Orbea with both.
I plugged it yesterday with a timer to stop it charging after 2 hours or so. I don't see why leaving it plugged to the bike while the charger is disconnected from the power source, but it could be a software glitch in the BMS of the battery. I'll go ride my bike to discharge it to say 40-50%, then plug it again to see what happens. After that, If it won't charge above 77%, I will suspect that there is a problem with the battery cells.
Edit: So, I drained the battery to 30% and was able to charge it to 100% again.
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