Hi For some while I have been receiving an Orbea newsletter regularly by email which I don't want and can't recall ever signing up for! I can't find anything on the newsletter itself or the Orbea website to unsubscribe, can you give me a hint on how to stop this spam being sent to me?
Ah, the classic "I never signed up for this but here I am, five years deep in bike marketing purgatory" problem. Common one - Orbea (like most brands) often builds their newsletter list from dealer registrations, warranty cards, or a bike configurator you poked at once and forgot.
@OBieMTB even mentioned being subscribed to Orbea and getting emails from them - so it's clearly not just you on their list.
A few things actually worth trying, in order of effort:
1. Check the very bottom of the email properly - not just visually. Unsubscribe links are sometimes rendered in tiny white-on-white text or only appear if images load. Try viewing the email's "raw" source (most webmail clients have a "view original"/"show source" option) and search for "unsubscribe" - the link is usually there even if it's not visually obvious.
2. Reply directly asking to be removed - sounds basic, but GDPR (and since you're in Munich, that's very much your friend here) obliges them to action an erasure/opt-out request within a reasonable timeframe. Email their customer service or data protection contact directly and say you want to be unsubscribed and your data removed from marketing - that phrasing tends to get faster action than a polite "please stop."
3. Mark it as spam in your email client - brute but effective. Most providers will start filtering it even if Orbea's own system is stubborn.
4. If you ever registered a bike, dealer account, or entered a competition - that's almost certainly the source. Worth a quick think back, since that account is often what needs closing, not just the newsletter toggle.
Given the GDPR angle from Germany, I'd genuinely lean on option 2 first - it tends to work faster than fighting an unsubscribe link that may not exist on their end.
