Thanks for the reply. I think it’s sitting fine as it seems to be working the motor okay. Surely if it wasn’t it would effect the actual motor working? I’ve not had any error messages so I don’t think it’s that either. I’ve emailed Bosch directly to see what they say. ?
You think so wouldn't you.
Only thing is, when I put the battery on to charge with it in the bike and via the frame plug the Kiox turns on so it definitely knows it’s connected as it then reads what charge the 625wh battery is at and stays on. Hope that makes sense.
Yes, it charges fine. I’m just concerned about it running out whilst out on a ride and then the motor goes off. I got the bike in June last year but haven’t charged the kiox once. Didn’t realise I needed to. The Bosch website says you need to do it for an hour every 3 months so it clearly doesn’t charge from the 625wh battery, but it also says it should work if powered from the 625wh battery even if the kiox battery is low, which my one isn’t doing from what I can see as it just cut out. It’s a mystery.
yep, you shouldnt need to charge it separately, there is clearly a fault somewhere, I was just asking whether it would charge off usb to aid in troubleshooting/determining where the fault was. Its time to go back to a bosch dealer and have them look at it I reckon.
I don’t think that’s correct. The Bosch website says you need to charge your Kiox every 3 months for an hour so it must not get any charge from the 625wh battery at all, albeit it should still work if it’s on the mount, even if it has a low battery.
Ok, fair enough, but how did you know that the kiox was fully charged as their no indicator telling you, as far as I’m aware.
Take it off the bike and switch it on, it tells you the battery level
Awesome, thanks. ?
The battery level shown on the Kiox is still the ebike 625wh battery level. It stores it even when you disconnect it. Likewise it does not go up when you charge the kiox using a usb cable. It’s not the kiox level. I do not think you can get that anywhere.
No, they never came back to me. After a bit of investigating, and being told various different wrong stories, I found out that the kiox is meant to charge when the bikes on and your using it. If it’s not, theirs an issue with the connection as I’ve not had an issue since and that’s been a while. I think my issue came about after the bike was in the shop for 6 weeks getting warranty work done so it’s just went flat over time. It’s been fine ever since I charged it via the USB and put it back on the bike. I gave the contacts a good clean too. Seems to be fine now.
I have had a similar issue when the E- main bike fails to give power to the motor even at 30% battery on the bike. Apparently according to my investigations with Bosch the Kiox unit needs to be independently charged every 3 months to avoid failure, charging for two hours to ensure 100% charged.. Charging from the main unit while charging the bike battery is not guaranteed as the slightest ingress of damp, water, dirt or anything else can negate the micro charge sent to the kiosk while charging the main bikes battery. Similarly if the Kiosk is 30% or less charged it will not accept charge from the main battery. To me it seems unfit for purpose as all the other Bosch displays in my hire fleet do not have any of these issues and the 2022 Bosch system is totally different I believe. I have now been stranded miles from home off road on 3 different Mondraker E-bikes on 3 occasions with the failure of the Kiox as until the most recent Bosch update there was nothing to let you know the Kiox battery was about to fail. PLAY SAFE AND CHARGE INDEPENDENTLY FOR TWO HOURS, and ensure your software is up to date.
