Janky motor behavior

[The Flying Dutchman]

Recently my 2019 Trance E has developed some annoying behaviour. The motor engages are abrupt when I start pedalling after coasting, feels very "on and off" the motor is also louder than normal. If I rotate the pedals slowly in my bike stand the engagement is very erratic and has a sharp kick. I also feel pedal resistance while the motor is off.

Has anyone had similar issues or have any ideas about what's going on?

 

[KuRi]

Probably the freewheel mechanism is damaged... or aged. But I am no expert. These motors (all ebike motors) are not made to last more than 2-3 years if you ride 2000-3000km each year like me. I have broken 3 motors already on 3 ebikes... no hard riding, just riding a lot and good maintenance.

We need some changes in how they respond to warranty claims with electric motors in general (bikes, motorcycles, cars, ...)

 

[skorp_jon]

Is there anyone in europe that service these yamaha motors ?

Replace bearings and so on...

 

[DrStupid]

@Bearing Man

 

[Bearing Man]

Is there anyone in europe that service these yamaha motors ?

Replace bearings and so on...

Worldwide suppliers list -

 

[The Flying Dutchman]

Worldwide suppliers list -

Can you give your NZ distributors a nudge for me? Sent an email yesterday - still waiting for a response

 

[Bearing Man]

Can you give your NZ distributors a nudge for me? Sent an email yesterday - still waiting for a response

Sorry to delay this further, but can you email me so I can tell them who is emailing them I am guessing you didn't use your forum name ([email protected])

 

[The Flying Dutchman]

Sorry to delay this further, but can you email me so I can tell them who is emailing them I am guessing you didn't use your forum name ([email protected])

No dramas, I know I'm not the easiest customer

Have emailed you

Thanks for your help!