Levo Gen 2 Gen 2 500w Battery Error Code

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Hi peeps

Charged my girlfriend Levo Gen 2 yesterday, TCU shows all bars illuminated, charger led goes green

When I check status in app I see error message

See pictures

Any ideas, or does anyone know where I can get repaired.

Thanks Garry

 

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Hi does anyone have any thoughts on repair of battery?

Cheers