So just got back from Berkshire cycles, let me say first what a superb outfit, they know specialized e bikes inside out upside down they completely stripped out the motor and harness, found some corrosion on the battery to motor cable that I probably wouldnt have seen. Replacing this bought the bike to life but it was still down on power so they just replaced the motor. they even gave me a choice 1.2e or 1.3.
They fitted the 1.2e and let me ride it, very smooth very quiet. Then they fitted the 1.3 which I kept, not necessarily because its more powerful, it is but its quite a subtle difference. I kept it because thats whats meant to be there.
Bonus for me was the specialized guys were there as well but were very tight-lipped about the new Levo.
Nice guys who listened to my criticisms of the levo design and I got the feeling they were actually listening.
bottom line if you are thinking about buying a specialized e bike talk to Chris at Berkshire cycles, they give top service and are very knowledgeable.
I couldnt be happier