Broken frame on giant reign e+0 MX pro 2023, what you think.

Nejc4321

New Member
Joined
Apr 24, 2025
Messages
6
Reaction score
1
Location
SLOVENIA
Hello riders.

I want to here you opinion. I bought bike 5 months ago. Two weeks ago i broke crankset and i saw broken frame too.

I am second owner of bike, i have origina invoice of bike which was bought on April 2024. Do you think that i can as second owner get new frame?

here is picture too.

1745483090089.png

1745483114273.png

1745483135983.png
 
⚡ EMTB Pro Go Pro — Living Intelligence Reports, exclusive discounts & ad-free Up to 25% off Peaty's, PEMBREE, Magicshine & more · Ad-free browsing · Pro badge See the deals →
Hi
im not sure on Giants warranty regarding second owners but this crack is a problem so they are definately worth a shout anyway (y)
 
Hi
im not sure on Giants warranty regarding second owners but this crack is a problem so they are definately worth a shout anyway (y)
Ok thanks. I hope i can solve this problem because i saw quite some frame cracs like mine...
 
Very common issue on some 2022 frames.

2 years warranty on the frame for second owner, but the bike need to be registered by the original owner.

1745494682479.png
 
This is a 2022 colour bike
2. Second Owner warranty will only be valid if the original owner registered the bicycle within 90 days of the original purchase date.

So was the bicycle registered by the original owner as above?
 
I was talking with Giant shops and they said that isn't any difference if bike is registered on there website or not also there should't be any difference it i am second owner. I just need to have original invoice which i have.

I will see today what they say...
 
It happened to me. 2022 E + 2. I’m in California I took it to the shop Giant replaced it within 2 week and covered half the cost to build it back up. No questions asked.
 
Keep reading
    Browse all

    Similar Threads

    Community Stats

    Since 2018
    672K
    Messages
    41,502
    Members
    Join 30,000+ Riders, it's free!
    Back
    Top