Bosch is there an alternative to these motors ?

beemergb

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Is there an alternative to the Bosch CX motor ? I think the spares and tech back up is crap !
I am lucky that the firm" My-Power" in Belgium can fix my mainboard problem , as apposed to other DEALERS telling yes you can buy a new board its inside a new motor €700 plus post ! Typical Bosch company mentality,and many others with the throw it away and buy a new one .
 
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Is there an alternative to the Bosch CX motor ? I think the spares and tech back up is crap !
I am lucky that the firm" My-Power" in Belgium can fix my mainboard problem , as apposed to other DEALERS telling yes you can buy a new board its inside a new motor €700 plus post ! Typical Bosch company mentality,and many others with the throw it away and buy a new one .
As usual , also all other companies act like that.
 
Not good for sure, but to be fair some other eMTB motor manufacturing companies will supply neither spare parts nor even replacement motors!
The question is why ?
There lucky that Greta Thunberg does not ride an EMTB !! Fridays for E Bikes !!
 
The question is why ?
Repairability has to be designed into the product but in this case it seems the circuit board has to be matched to the motor so simply replacing it won't work. Repairing the board even assuming it is possible without loosing the matching is not practical at an LBS (would you want to let loose a bike mechanic on an smd pcb with a soldering iron)? That means the complete motor becomes the field replaceable unit! I am a little surprised neither Bosch nor anyone else offers a depot repair or a refurb. swap replacement but I guess they have decided it is not worth it, when the mechanics are worn out the price for fixing it is likely to be higher than a new one.
At the end of the day it is down to the manufacturer to define what spares they provide to their customers while the legal requirements define the ongoing support of that over the life of the product!
 
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Repairability has to be designed into the product but in this case it seems the circuit board has to be matched to the motor so simply replacing it won't work. Repairing the board even assuming it is possible without loosing the matching is not practical at an LBS (would you want to let loose a bike mechanic on an smd pcb with a soldering iron)? That means the the complete motor becomes the field replaceable unit! I am a little surprised neither Bosch nor anyone else offers a depot repair or a refurb. swap replacement but I guess they have decided it is not worth it, when the mechanics are worn out the price for fixing it is likely to be higher than a new one.
At the end of the day it is down to the manufacturer to define what spares they provide to their customers while the legal requirements define the ongoing support of that over the life of the product!
Few little companies are offer the opportunity to repair / replace or even reprogramm , unluckily costs are the issue . To make it short : i bought today a brand new motor , cx 4 gen , 32km/h-20mph , programmed , with two years of warranty for 449 euro....
 
Few little companies are offer the opportunity to repair / replace or even reprogramm , unluckily costs are the issue . To make it short : i bought today a brand new motor , cx 4 gen , 32km/h-20mph , programmed , with two years of warranty for 449 euro....
I got my board repaird for €65 plus post !
 
Sounds like you got it sorted, but for anyone else it looks like these guys do adaptor plates for Shimano and Bosch motors using Bafang as a replacement (I don't know much about Bafang, but from what I've seen they're one of the more repairable motors out there).
 
Repairability has to be designed into the product but in this case it seems the circuit board has to be matched to the motor so simply replacing it won't work.
What is your source for this? It seems very unlikely that a big manufacturer would want to test every motor and then select one of several variants of the same board to go with it.
 
Is there an alternative to the Bosch CX motor ? I think the spares and tech back up is crap !
I am lucky that the firm" My-Power" in Belgium can fix my mainboard problem , as apposed to other DEALERS telling yes you can buy a new board its inside a new motor €700 plus post ! Typical Bosch company mentality,and many others with the throw it away and buy a new one

Is there an alternative to the Bosch CX motor ? I think the spares and tech back up is crap !
I am lucky that the firm" My-Power" in Belgium can fix my mainboard problem , as apposed to other DEALERS telling yes you can buy a new board its inside a new motor €700 plus post ! Typical Bosch company mentality,and many others with the throw it away and buy a new one .
Bafang
Is there an alternative to the Bosch CX motor ? I think the spares and tech back up is crap !
I am lucky that the firm" My-Power" in Belgium can fix my mainboard problem , as apposed to other DEALERS telling yes you can buy a new board its inside a new motor €700 plus post ! Typical Bosch company mentality,and many others with the throw it away and buy a new one .
Bafang just sent me a warranty replacement nylon gear for the m820. They asked me top open it up and send pictures to them, sent me the gear so I could repair myself. Took two hours. They also provided me a new gasket as they damaged when opening. Fresh posh grease on and it's quieter than factory. Two weeks from broken to fixed!
 
I'm getting extremely pi$$ed off with the way a lot of companies are locking up their products, particularly the likes of Apple, Sonos, and all the pedelecs. They sell you the hardware, which you own, but the software is under licence, which you don't own. So effectively, you don't own the product, and the manufacturer can alter or brick the product without warning or consent.
My Levo has a Brose motor, which is very much repairable, and as long as the circuit board isn't swapped, no LBS intervention is required. But having to take bikes in so the LBS to pair up components is a big problem, for some it's hundreds of miles round trip, and a total waste of time and fuel. The other problem is if the manufacturer goes bust, all their products are one failure away from landfill. As far as I see it, the only way out is if third party manufacturers can make a completely new control system for motor, battery and TCU, that's not encrypted and locked up. Replacing the entire motor, battery and TCU with third party components would not be cost effective on a bike out of warranty.
The VW emissions scandal was a classic case of unauthorised software updates - If you took your VW into a dealer, they automatically plugged it in to the diagnostic system and all current updates were applied. In some cases it made the vehicles drive sluggishly, as the software emissions patch stifled the performance of the vehicle. And of course, irreversible at the dealer.
 
Bafang

Bafang vient de m’envoyer un équipement nylon de remplacement sous garantie pour le m820. Ils m’ont demandé de l’ouvrir et de leur envoyer des photos, puis de m’envoyer le matériel pour que je puisse le réparer moi-même. Ça a pris deux heures. Ils m’ont aussi fourni un nouveau joint car ils étaient endommagés lors de l’ouverture. Graisse fraîche et plus silencieuse que d’origine. Deux semaines entre cassé et réparé !
Directement de Bafang ou par un sous-fournisseur ? Dans quel pays ?
 
Is there an alternative to the Bosch CX motor ? I think the spares and tech back up is crap !
I am lucky that the firm" My-Power" in Belgium can fix my mainboard problem , as apposed to other DEALERS telling yes you can buy a new board its inside a new motor €700 plus post ! Typical Bosch company mentality,and many others with the throw it away and buy a new one .
Suggest you check the IP rating of any new motor.The Bosch motor has an IP rating that makes it unsuitable for use in an off road mountain bike as it has a low resistance to the entry of water and dirt into the engine. Poor design on the part of Bosch and poor choice of engine mountain bike manufacturers as it should be accepted that the nature of the sport would mean water and mud coming into play? I would imagine any guarantees would legally be at large as the bikes and engines are not fit for purpose. Choose an engine that is waterproof!!
 
Suggest you check the IP rating of any new motor.The Bosch motor has an IP rating that makes it unsuitable for use in an off road mountain bike as it has a low resistance to the entry of water and dirt into the engine. Poor design on the part of Bosch and poor choice of engine mountain bike manufacturers as it should be accepted that the nature of the sport would mean water and mud coming into play? I would imagine any guarantees would legally be at large as the bikes and engines are not fit for purpose. Choose an engine that is waterproof!!
Which engines are waterproof? Water ingress by crankshaft is possible on all motors.
 
Repairability has to be designed into the product but in this case it seems the circuit board has to be matched to the motor so simply replacing it won't work. Repairing the board even assuming it is possible without loosing the matching is not practical at an LBS (would you want to let loose a bike mechanic on an smd pcb with a soldering iron)? That means the complete motor becomes the field replaceable unit! I am a little surprised neither Bosch nor anyone else offers a depot repair or a refurb. swap replacement but I guess they have decided it is not worth it, when the mechanics are worn out the price for fixing it is likely to be higher than a new one.
At the end of the day it is down to the manufacturer to define what spares they provide to their customers while the legal requirements define the ongoing support of that over the life of the product!
It’s like the washing machine industry, always “new” models, less to not repairable, production at all costs.
Ps: we bought it, but don’t “own” it, they have the possibility via the software to make it stop working…
 
I got my board repaird for €65 plus post and they also offer E bike motor repairs etc What Man Has Made Man Can Make Again !! Try My-Power in Belgium, WWW.My-Power.be
well done mate, the apologists for this woeful industry are legion and outnumber the engineers 10 to 1. There are few other businesses further removed from real world economy and must exist in the clouds where it is dry lest they come to earth and get their motors wet and they would fail instantly in the pouring rain!!!
 
Have you tried speaking to this company here in UK, their service has been excellent. ebike motors is their thing!

 
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Have you tried speaking to this company here in UK, their service has been excellent. ebike motors is their thing!

Sending motor Europe to Uk is complicated and expensive.
 
Sending motor Europe to Uk is complicated and expensive.
How is @neils supposed to know what part of the world you are in? Your location is listed as "world". Putting "world is almost as uniformative as putting a 2 or 3 digit code from your address (as some other members do).
 
Your location is listed as "world". Putting "world is almost as uniformative as putting a 2 or 3 digit code from your address (as some other members do).

Agreed. There have been times on this forum and on others where someone might have a problem where I have a solution. They seem like reasonable people and I'm inclined to help. Maybe I have an unused part sitting in a cabinet, maybe I can machine a new one, or maybe I just have the skill to help them out. But if they can't bother to state their location, then I can't be bothered to help.
 
What is your source for this? It seems very unlikely that a big manufacturer would want to test every motor and then select one of several variants of the same board to go with it.
Matched as in I guess, programed to match only one motor's specific serial number or encoded something or other!
 
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