2022 Trance X Advanced E+ 1 randomly shuts off?

[waynegold1]

Was out last night about to do a normal ride and rode about 3 miles and the middle red light came on and the motor stopped working ! I couldn't turn off the bike or reset, so removed the battery on the trail and replaced same and it did it all again. Rode it home and removed the battery again just in case, as it wouldn't turn off and taking to bike shop this morning. App suggest the motor isn't working ! Any thoughts ? The bike is 18 months old and has done around 1,500 miles. Been amazing until now ! Thanks

 

[bcmtb]

I had the same issue on my Reign. I think the shop replaced the controller and that fixed it? I’m not sure though. Good luck.