Orbea finally said this was an issue with the firmware on the original chargers.
After months of being cagy about it, they sent another charger that seemed to address the issue, but that new charger also required that I unplug it and plug it back into the outlet after each charge. If I left it...
5 riders in our group with Orbea Rise ebikes using this same guide and same ring. Some of us are on our 2nd, 3rd and 4th replacement rings at this point. No issues on any of the rings and no marks from contacting guide bolts. Best rings we've found IMHO. Clearance is tight but that is to be...
https://www.instagram.com/thanksshimano/
https://www.bikeradar.com/features/shimano-crank-failure/
Shimano does not exactly have an outstanding track record for standing up and taking responsibility for product issues. It's borderline shocking that a recall has not been done for the road cranks.
If draining the battery to ~84% was a feature of the system, one would think Orbea would simply state that or that it would be addressed in their extensive tech documentation / blue paper. However, they claim it is not normal and that they "are studying the case".
@larshkj - for me it has...
The plot thickens. So maybe the ones loosing a charge really are defective and its not ALL Rise H.
@BiGJZ74 - how long do you normally leave your bike plugged in for? Extended periods of time?
Unfortunatly not the case. It goes up to 100% then drains and does not go back up. It's not an issue of slow charging the last bit.
Ive also left it plugged in to see if it automatically goes back up to 100% after it drained to 84%. It did not.
That is not relevant to the issue being reported here. The issue here is that it charges up to 100% and then drains to 84-86%. Most riders who dont have a way to check battery % wont even know they dont have a full charge because the shimano display shows 5 bars.
I can't imagine this is supposed to be a feature of the charger - if so, that is asinine. Nearly everyone just leaves their bike plugged in. No other ebikes work this way. Your laptop does not work this way. Your phone does not work this way. Electric cars do not work this way.
Orbea seems to...
The loctite 680 that @Rod B. is recommending is good stuff. ive used it on other applications similar to this issue. Ill give it a go and hopefully it does the trick.
The Orbea CS has been shockingly bad. It's one thing to have bad service, but another to give you the run-around and waste your...
Ill probably try sleeve retainer first. Ive been trying to communicate with Orbea about this issue and the Hydro battery charging issue and it is extremely frustrating. No replies, unhelpful replies and just insist I waste my time taking it to the shop I bought it from. It seems they dont have...
Another Rise H owner with this same battery issue. Im unplugging once fully charged to work around. It must really suck for all the Rise H customers out there unaware of this problem if they are just looking at their display with full bars and not realizing their are starting their ride with...
Thanks Fella's! Sleeve retainer or carbon paste was my next step, but since I have to pull the linkage, I have not gotten to it yet.
Wanted to make sure this was not a known issue that requires replacement parts! It's a brand new bike with less than 200 miles so hopefully if it continues to be...
Anyone having issues with the pivot axle on the seat tube repeatedly pulling over to the side you use the preload tool with? Ive reset the axle to the non-drive side multiple times now and torqued pinch bolts to spec but it keeps getting pulled to the drive side which causes that pivot to have...
Not adequate. It's insanity these bikes were spec'ed with single piston brakes and 180mm rotors.
Im a heavier rider and moderately quick on the descents. Even upgrading to a 200mm is not adequate with single piston trail brakes. Im now running Saint brakes with 220mm front Magura ebike rotor...