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Does the battery leds lights up? Theres a test proceedure on line that you can do which tests the cells. Remove the bottom motor cover. Ive managed to do it without removing crank arm enough to see inside motor and frame tube. Inside frame tube there are some connectors. Make sure none have...

Before paying to have repaired there are few easy checks you can do. How old is the bike?

Picture Bike / Product Year: 2021 Manufacturer Volspeed Model V4 Asking Price £100 Location Stratford-upon-Avon, England Description VOLspeed V4 Tuning Chip for Giant eBikes | 2017-2023 Was fitted to 2021 giant fathom e3 until sold the bike. Works perfect. Approx 1 year old.

Just to add fuel to the conversion. Maybe try the giant reign. Similar price to the trance. Just Everyone loves a mullet 😁🤣

My ride dash evo display shows best range in auto of 104 miles. Obviouslydont get that though.

Reign +e3

Ive seen a couple of orange aswell to throw in the mix.

They lied to you unfortunately. Like i put in the above post, unbolt the battery lock using a t25 security torque. Then look right up the frame tube. Youll see the top end of the switch/ power level gauge there are two wires coming out of it. One splits in 2 (ergo 3 left and right switches) the...

Hope this helps. Google ' giant e bike manual'

Afan forest south wales

No extra lead required. Fit between the power switch display and battery base.

Mine is sorted. Remove battery. Then turn upside down. Using a t25 security bit remove the two t25s for the battery lock. In there, there are two wires that t labeled l and r. L will be used for left hand ergo3. R is if you want one on right. Both of these go to power display. Also on power...

You tube video shows different controller that has battery display in it. So has battery power at the connecter. Need to get to battery display connecter in frame for it to work i believe. Im in same predicament and will confirm when sorted it.