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  1. O

    Is this the sleeper EMTB of 2023?

    I think haibikes look normal these days. So much so I replaced my trance with an allmtn.
  2. O

    Giant reign E+2 massive disappointment with warranty

    My 2021 trance x e pro went tits up after 4 months. It then spent 64% of the ten months I owned It broken. Giant had it back and replaced the full loom and sent it back again. The motor was broken but they admitted they don't actually test ride the bikes upon repair. Anyway. More waiting and...
  3. O

    New to forum and eMTBs, finally finished my 2017 Haibike Xduro fullseven 7.0 build

    How's the motor/battery doing? Looks good.
  4. O

    New bike advice

    Friend's ep8 died outside warranty with 500 miles on it. Torque sensor problem again. Is currently having to pay for a new motor. Terrible.
  5. O

    Need help deciding on a reliable motor.

    I'm hoping to get some life out of my Yamaha pwx3 on my haibike. Had a giant with a pwx2 and it had terrible problems with failing smart gateways, controllers and eventually water in the motor. I'm under the impression that the waterproofing via the crank bearings is still rubbish on the...
  6. O

    e-Connect 2022 Nduro 7

    I've found, if you have a Garmin that is that you can see your ebikes odometer and charge cycles.
  7. O

    Any news on an app?

    Have a new allmtn 7 2022/23. Pwx3/interface x. Is there an app incoming do you know? I'd like to see an odometer, battery health and charge cycles. Haibike econnect is redundant for new bikes. Tuning would be a bonus. Interface x has no display just lights. Can connect to my Garmin...
  8. O

    Low power output from trance X e.

    Well, the bike crapped out on me. This is how useless giant UK are: Sent bike in. To giant UK themselves. They replaced the loom and sent it back to the local bike shop. Bike shop tested it and the bike cut out straight away. Sent it back to giant where it had a new motor as well. All...
  9. O

    Low power output from trance X e.

    So, Changed to the old spare controller I had with the bike (broken bracket. Obvs 😏) Worked fine. Full power! Put new controller back in. Works fine. Random! Maybe just not together properly. Who knows. Thing is, shouldn't have to keep taking the bloody thing apart and getting new bits etc...
  10. O

    Low power output from trance X e.

    Apparently it was the gateway and controller at fault. They didn't really say. My 2021 has no waterproofing on any of the loom, just bare plugs. The main power plug was blue with oxidisation after 4 months!! On the giant Facebook page 2 people have said they have had the issue. One guy ended...
  11. O

    Low power output from trance X e.

    Yeah all maxed out. Played around with it lots. Does nothing. Just eco, then all above that feel the same. Going to leave the battery out for 48 hours to reset the gateway and put a spare controller on to see what happens. If all fails it's back to the dealer. again.
  12. O

    Low power output from trance X e.

    Hi, My 2021 trance xe is 6 months old. Nearly. Obviously it was my time to shine with water ingress so a few weeks ago I had a new controller and a new smart gateway as my bike was going loopy with random lights on the controller and no power. Bike now works but seems low on power output...
  13. O

    2022 Trance charger cover broken

    Mine came the other day. Fits perfectly. I'll buy a spare one at that price.
  14. O

    2022 Trance charger cover broken

    https://www.giantbikespares.com/Giant-Cover-Cap-Arc-for-on-Board-Charge-Cable_Discharge-Cable--527-HDC000-10/product_detail/3-48238 Not sure what the little locking clip is in the picture though
  15. O

    2022 Trance charger cover broken

    If it's the same as the 2021 trance then yes. I've just broke mine after 4 months use. But rubbish really. I found a new one on "giant spares" £4.
  16. O

    New Giant Trance E 2022 firmware makes the powermeter useless

    My 2021 has been the same out the box. My Garmin reads 5w power.
  17. O

    Waterproofing the PCB in a pwx2

    Hi, I've read a lot about the syncdrive pro letting water in through the small worn out bearings and killing the PCB. I'm still under warranty at present and have no issues. When the warranty does run out what is stopping you using a waterproofing product on the control board like this...
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