My 2021 trance x e pro went tits up after 4 months. It then spent 64% of the ten months I owned It broken.
Giant had it back and replaced the full loom and sent it back again. The motor was broken but they admitted they don't actually test ride the bikes upon repair.
Anyway. More waiting and...
I'm hoping to get some life out of my Yamaha pwx3 on my haibike.
Had a giant with a pwx2 and it had terrible problems with failing smart gateways, controllers and eventually water in the motor.
I'm under the impression that the waterproofing via the crank bearings is still rubbish on the...
Have a new allmtn 7 2022/23.
Pwx3/interface x.
Is there an app incoming do you know?
I'd like to see an odometer, battery health and charge cycles.
Haibike econnect is redundant for new bikes.
Tuning would be a bonus.
Interface x has no display just lights.
Can connect to my Garmin...
Well, the bike crapped out on me.
This is how useless giant UK are:
Sent bike in. To giant UK themselves.
They replaced the loom and sent it back to the local bike shop. Bike shop tested it and the bike cut out straight away.
Sent it back to giant where it had a new motor as well. All...
So,
Changed to the old spare controller I had with the bike (broken bracket. Obvs 😏)
Worked fine. Full power!
Put new controller back in. Works fine. Random! Maybe just not together properly. Who knows.
Thing is, shouldn't have to keep taking the bloody thing apart and getting new bits etc...
Apparently it was the gateway and controller at fault. They didn't really say. My 2021 has no waterproofing on any of the loom, just bare plugs. The main power plug was blue with oxidisation after 4 months!!
On the giant Facebook page 2 people have said they have had the issue.
One guy ended...
Yeah all maxed out. Played around with it lots. Does nothing. Just eco, then all above that feel the same.
Going to leave the battery out for 48 hours to reset the gateway and put a spare controller on to see what happens.
If all fails it's back to the dealer. again.
Hi,
My 2021 trance xe is 6 months old. Nearly.
Obviously it was my time to shine with water ingress so a few weeks ago I had a new controller and a new smart gateway as my bike was going loopy with random lights on the controller and no power.
Bike now works but seems low on power output...
https://www.giantbikespares.com/Giant-Cover-Cap-Arc-for-on-Board-Charge-Cable_Discharge-Cable--527-HDC000-10/product_detail/3-48238
Not sure what the little locking clip is in the picture though
Hi,
I've read a lot about the syncdrive pro letting water in through the small worn out bearings and killing the PCB. I'm still under warranty at present and have no issues.
When the warranty does run out what is stopping you using a waterproofing product on the control board like this...