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4 mounting plates with 2 bolts each. I had exactly the same issue, bought the special torx bits and did them up tight with some threadlocker. It's been fine ever since

@warlord2255 post pics?

Found it! I replaced two cables on my 2020 Rail, first the Purion display itself with cables, and the one going from the battery terminal to the motor. For the Purion, I got the 1500mm cable. For the battery to motor cable, there are several different lengths. I think the original was the...

I forget now where I bought mine from, tried to search through my emails. Will be able to tell you the length when I get home tonight

Really helpful @slickrock , you've confirmed that the hybrids are definitely the ones to go for 👍🤟

I agree it's definitely not ideal. One would hope this is something they will address in a future version 2 of the valve. Ideally the valves would not have made it to market in the first place, with this issue. However, it's definitely something I can happily live with in order to avoid sticky...

I reached out to Muc Off to ask about compatibility with pumps with screw-on chucks (specifically Lezyne), and this was their reply: "Our Big Bore lite valves have a standard sized Presta thread with the only difference being the length of the threaded section. On the Big Bore valves the...

Looks great! Sounds like you're very happy with the outcome ! Disappointing the bike shop is planning to sell the damaged bike to someone else though.

Perhaps he could get the red bike and then repaint it desert storm 😉😄

I can't speak for US vendors (I'm in NZ)...but I'd be surprised if there aren't...yes you can buy complete wheels, there's even an eMTB specific set, H1900 Hand-Built Mountain Bike Wheels | DT Swiss

Yes the Bontrager wheels are weak, only 28 spokes vs 32, and the spokes break easily as you've experienced...I would go for DT Swiss good stong wheels, and their star ratchet freehubs are much stronger than ratchet & pawl systems.

I definitely wouldn't be happy with that, to me that is not just "shop soiled", it's a damaged bike, and the price difference of 100£ doesn't make up for it...I would take it back and say you'd rather pay more for a new bike

Yeah emtbs are awesome for that, on my local club trails I would manage maybe 4-5 runs tops on my steam bike, (the climbs are short but punchy...and I'm over 50 so harder to maintain fitness) ...on my emtb I can easily double that, and because I'm smashing more laps each time I'm out I have...

Glad you got the problem sorted ! Shame you had to get a new battery though. A spray cleaner such as this would do a more thorough job than just compressed air, if you need to clean your contacts in the future...

Have you tried cleaning the contacts, you can buy a spray for just this purpose, strange it runs fine with the battery partially out, this was all I could think of

@rzr the torque on the motor bolts is 20nm. Use loctite threadlocker on them when you reassemble. It's really easy to remove the motor...take off the bash guard, unplug the connectors (take a pic beforehand if unsure) split the chain, undo the 6 torx plus 40 bolts and lift it out.

Hello everyone, does anyone know the length / part number for the cable connecting the battery to the motor? (2020 Rail) I haven't had the chance to pull everything to bits yet but I want to order the part today to make sure it's here for Christmas...part number is BOS 12700165xx depending on...

I can't comment on the 55mm since I got the 52mm....but quite a few people are running bigger chainrings with more offset...have a search around the forum you'll find the information you need

Well I've owned their "top of the line" carbon wheels, and while the wheels were strong the hubs were crap, so I stand by my statement

Your mishap is unfortunate but not uncommon. I had the same thing happen a few years ago on a near new Trek Remedy (the broken spoke, not the bearing issue ) Trek's Bontrager wheels and hubs are made of cheese...I think Trek make really good and price competitive bikes, but I've come to believe...