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Ok, so I’m relatively new to ebikes but not MTB in general, have been riding for 10 years plus. Up until I bought my Trek Rail a month or so back, I’d be riding a Santa Cruz Hightower LT. Amazing bike, can’t fault it. However, I’m not sure how much use it’s going to get as I’d much rather take...

I have a 2020 Trek Rail 9.8 XT, great bike but Its now destroyed 2 chains in less than 150 miles. Gears shift nicely so don’t think there is an alignment issue. First chain snapped when I applied too much power whilst changing gear in higher torque mode, LBS replaced original Shimano chain with...

Any Trek owners based in the South East? I’m looking for a Trek dealer that I can use for servicing, as well as getting the most recent Bosch update for the motor. I’m based in Bromley, Kent / SE London. My local authorised Trek dealers are quite limited on ebike knowledge so need to find...

Hi all First ride out today on my new Rail 9.8 XT. So pleased I chose this bike, it’s exceptional. Only problem was the dropper failing halfway through the morning. I carried on with the seat all the way down, not ideal on the hills but it didn’t ruin the ride! The cable has detached from the...

Hi all. Great to be part of the group. First post here. I did it. I took the plunge and went analogue to digital. My Trek Rail 9.8 XT is arriving tomorrow and I can’t wait. I started riding MTB 15 years ago, but an accident resulting in a separated shoulder put a kybosh on my riding for 10...