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Had my new E8000 motor fitted. I fully charged the battery for my first commute. The system wouldn't turn on, totally dead. It was fine before charging. The bike's currently back at the shop 🤔 Any ideas?

Just had a replacement E8000. Is the old one worth anything or should I put it ut for the scrap man?

I periodically kept getting the e010 code, then more often for just over a week. Then it became permanent. I tried various ways to bring the motor back. The bike went to JE James at Chesterfield for a diagnosis, it's a sensor & terminal 😒 At 3640 trouble free miles I suppose can't grumble. Just...

A bloke in 22 plate Range Rover pulled out of a side road, drove into me & knocked me off. It's buckled my front wheel. The handle bars are twisted slightly left. We've exchanged details. I've been in touch with him & he now knows what I know about my bikes condition. It's going to JE James soon...

I get the feeling my Shimano E8000 is on it's way out. Is it a possibility to fit a Bafang in it's place with a fitting kit (does such a thing exist)?

On my commute home today I heard the several beeps from the display & saw the dreaded above code. I switched the bike off & then back on. It didn't return for the last two miles home 🤔 I've looked at the possible causes & I'll investigate further over the weekend. It's the first code for 3442...

Friday 25th I ordered a helmet from the above. I emailed them last night for an update, because I had zero updates as to my order. They're having problems getting supplies from their suppliers. I emailed them just now, saying that's not my problem & as a customer I should be kept up to date &...

On my way to work on Friday morning I got the beeps & a dreaded code came up. I tried turning it back on, but soon the same happened again. Fortunately I was only half a mile from home. I returned home and took the Genius. Some how water had gotten into the main largest plug 🤔 I left it to dry...

I was thinking about what I may have lost while riding 🤔 What have you lost whilst out n about. On the same token, what have you found? I found a wallet just the other week on a trail with £85.00, bank card & two driving licences, which I returned to the address on one of the licences & received...

I give up. Where the hell is the frame number on my Genius? The Spark has a small decal under the top tube, but the Genius doesn't. It's obviously stamped somewhere 🤷‍♀️

Came down stairs yesterday morning to discover a flat rear tyre. Inflated it & took other bike to work. When I came home tyre was almost flat again. Muc Off tube sealant did it's job obviously on the way home Thursday evening. The hole is 10mm long & without the sealant would've gone down in...

I tried a little experiment today with a Solarstorm light I had lurking in the garage. I tested the voltage from where you would hard wire some lights to the Shimano motor. 6v & enough to power a Solarstorm. It's took me all afternoon, but it's hard wired & working a treat. No more carrying...

On my way home from work yesterday evening, I went over the handle bars & did a head plant. New helmet should arrive from JE James early next week. I firmly believe that it would've been very much worse without it. I was in a remote ish area in the dark. It could've been the next morning when I...

I run two bikes & both use the same battery type. I'm tempted to buy a third battery to also use along side the other two. One of the batteries is now on 83% health & the newer one is still on 100% health. Is 83% getting towards a problematic battery & do you think it wise to get a third? I...

As title plz. I already have a cassette.

They have to be riser bars, because of my arthritic neck/back.

Hi all. In need of the rubber cover for the key way on my Genius & the plastic rectangle cover that fits at the top of the down tube were the the range extender battery would fit. It runs the E8020 battery, if that helps.

I've just purchased a Scott with the Shimano motor & E8020 battery. The cover for the key way is missing on the battery & so is the plastic cover above the bottle holder where the range extender battery would sit. Can anyone help with one or both please? Or will I have to contact Scott/Shimano.

Pile of poo or not bad? TY.

Hey all. I have 2 bikes, one an eleven speed & one a twelve. Would a chain for the eleven fit a twelve & visa versa? I ask as I'd like to have a spare.