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Thanks, the bolt head is turning freely, with a Hex Spanner so an easy out won't help there unfortunately, that may be an option tough for the Threaded end....I may bottle out and take to a bike shop though Think that's what I will do.....Thanks

So noticed a bit of play in this pivot ( think it’s called main pivot) so decided to check the bearings. I applied some penetrating oil, waited a day then tried to undo. I think the bolt has split, with the threaded end remaining still when the head end just spins (Although not freely). I now...

Hi Amflow_Support. your answer doesn't seem to make sense as when I looked at the specs page it clearly states it has gnss and an IMU ? GNSS GPS + Galileo + BeiDou + GLONASS + QZSS Sensing System Built-in IMU, barometer, compass, ambient light sensor Torque/cadence/wheel speed sensors...

Off to the civil war forum for me, might get the answer to SRAM v Shimano I have always wanted

Slight typo, was 5 Motors in 5 years, with Bosch a new warranty started with each new one, The final Motor has lasted 4 years and is still going strong. Not stored in a Pond but ridden in wet Uk weather. first 2 developed play in bearings, 2nd 2 had water ingress. No the problem isn’t me...

Maybe dont browse an Amflow Forum if you are that negative towards the bike. Many have purchased and will be coming here to share ideas/problems & tips. You may be right, the quality may end up being crap, but then again it may not. My first ebike had 5 Motor failures within the 1st year...

Oh no thats not good, hopefully will get sorted quickly. Mine arrived on saturday and had a great shakedown ride on Sunday on local trails. Loved the way it rode, coming from an Orbea Rise had a similar handling feel. The Power though is just immense, I will definitely dial down in the...

My friend got the bike on 0% interest free finance for 3 years so he is pursuing the protection under Section 75 with the finance company. Fingers crossed they may apply pressure with the supplier whip in turn should put pressure on Orbea

Exactly the reason i posted this, to raise awareness. It’s unacceptable and unfair on the consumer

thats good, the 2022 bikes batteries seem to be available, just not the previous ones

Definitely, My Previous 2 Haibikes ( One is my sons) have Bosch and Yamaha systems, both have standard batteries used across multiple brands, both are still widely available, I am sure I could get my hands on them in a matter of Days. Orbea on the other hand with the rise ( Well the earlier...

Agree…… such a shame as we love the bikes, Just wouldn’t recommend anyone ever buys a bike with bespoke batteries made for one bike only.

So Latest update on my Friends replacement Battery. Ordered End July, told originally would be Early November, has now been told by Orbea ( & Bike Shop) that it’s likely to be Mid Dec Earliest. In what world is that acceptable. The Bike was 2 months out of Warranty when the problem...

Oh No that’s not good, Batteries dying after only two years is so poor. I still have my original ebike and battery from 2017 ( Bosch) that’s still good for a 2 hour ride. I also have a 2022 H15, and have just dropped out of the Warranty period. Keeping my fingers crossed that mine doesn’t...

My friend is also dealing direct with the local Orbea rep. No Gen1 batteries until Nov

Seriously worried about Orbeas ability to support parts for older generation bikes. A friend has had his battery fail on his Gen 1 carbon. It went into the bike shop 4 weeks ago and he has been quoted the earliest delivery possible is November !!! 4 months to wait for a part is dreadful. I...

So to give an update and credit where its Due, after leaving a scathing review on Trustpilot the Warranty manager from Tredz called me. Having reviewed my case she concluded that I had been let down by them, Haibike and Raleigh, she told me she was going to sort the situation. The next day she...

So one month later and yet another crazy call from Tredz. They advised they can get me a chainstay from Haibike, but it would not be the right colour. They said if I accept I would get A very small store credit, they couldn’t say how much. I rejected so they said that Haibike would have to...

Tredz have been great from a communication perspective but haven’t really fought my corner with Haibike for me, Interestingly Tredz have blamed Haibike, on the flip side Haibike has blamed Tredz, suggesting they have twice sent the part but Tredz have lost it. I dont really know who to...

I would avoid Haibike like the plague, 2 years of ownership, bike has been out of action for 7 months. whilst they provided a used tatty replacement chainstay, 5 months later I am still waiting for the replacement part. Between them and Tredz it’s been a disaster. I know all bike companies...