OK, so just got back and checked the wheel circumference which is reading 90.55 inches or 2300mm. Is this correct for my stock 29" wheels? If so, my problem must be with my Garmin
I’m back home later today so will check that but that’s the only thing I can think of that would affect the distance.
I‘m sure I read in another thread that the TCU battery was there purely to power on the TCU and all other necessary functions took power from the main battery. I have my...
Replaced my TCU battery on Levo 2020 Expert at the weekend and first ride out with Garmin 1030 and it's recorded my ride as 17.5 miles when it should have been 12 miles!
If the battery has been flat for a while, will it reset anything to defaults? Haven't had chance to connect Specialized...
Yes, it’s really strange that They can’t just ring me and do a refund with cardholder not present. BUT, I don’t want to upset them as they might change their minds😎
Just to let everyone know that Specialized Concept Store got back to me after a week and apologised for the delay in responding but the manager had been away on holiday. They have spoken to Specialized and decided as a goodwill gesture, they will refund me.
They did however say that...
It’s now 3 weeks and counting. Despite being told the charger was due to be delivered to the dealer last week, they’ve now told me that Orbea haven’t actually despatched it yet😩
Got a week away booked in less than 2 weeks and meant to be taking the bikes but now looks like this isn’t going to...
Thanks Rod, will look at this when I get chance. Plenty of time though, as I don’t have a charger for the bike at the moment. Been 3 weeks without one and just been told that it’s not been shipped by Orbea yet!!
My Wife has had the Rise H15 since January and not ridden that much due to being fair weather cyclists yet the Rise has developed an annoying creak and can't seem to pinpoint exactly whats causing it. It sounds like the suspension linkages but surely, they shouldn't need attention after so few...
Thanks. I’ve sent off an email to Specialized Concept Store and will await their response. If I have no joy, I’ll contact my bank, as I bought with Visa Debit card.
Unfortunately, I don’t have the room to keep my bike in the house and removing the battery regularly is not an option. Isn’t the battery technology the same as that used in electric cars? If so, you would think that those would be failing regularly, given the fact most will be parked outside...
Does anyone know of any contacts at Specialized that I could write to re this issue. I could email support I suppose but I’d rather know if there is somebody higher up the chain that may be able to help?
Totally agree and to be honest, I expected more support but it seems everyone is happy to accept that once the warranty runs out, the onus is on the customer, regardless.
Here in the UK, the Sale of Goods Act, which changed to the Consumer Rights Act in 2015, states that a product should have...