Recent content by DubSea

Orbea finally said this was an issue with the firmware on the original chargers. After months of being cagy about it, they sent another charger that seemed to address the issue, but that new charger also required that I unplug it and plug it back into the outlet after each charge. If I left it...

5 riders in our group with Orbea Rise ebikes using this same guide and same ring. Some of us are on our 2nd, 3rd and 4th replacement rings at this point. No issues on any of the rings and no marks from contacting guide bolts. Best rings we've found IMHO. Clearance is tight but that is to be...

https://www.instagram.com/thanksshimano/ https://www.bikeradar.com/features/shimano-crank-failure/ Shimano does not exactly have an outstanding track record for standing up and taking responsibility for product issues. It's borderline shocking that a recall has not been done for the road cranks.

If draining the battery to ~84% was a feature of the system, one would think Orbea would simply state that or that it would be addressed in their extensive tech documentation / blue paper. However, they claim it is not normal and that they "are studying the case". @larshkj - for me it has...

That's actually not how smart chargers are supposed to work. You should be able to plug it in and it trickle charges to keep it at full charge.

Interesting. Id be curious to hear what happens if you charge to full. Unplug and then plug back in overnight.

The plot thickens. So maybe the ones loosing a charge really are defective and its not ALL Rise H. @BiGJZ74 - how long do you normally leave your bike plugged in for? Extended periods of time?

How long are you leaving it plugged in? Ive been able to replicate the issue consistently by just leaving it plugged in.

haha. I bought my H15 from my LBS and it has been far from smooth sailing.

Unfortunatly not the case. It goes up to 100% then drains and does not go back up. It's not an issue of slow charging the last bit. Ive also left it plugged in to see if it automatically goes back up to 100% after it drained to 84%. It did not.

That is not relevant to the issue being reported here. The issue here is that it charges up to 100% and then drains to 84-86%. Most riders who dont have a way to check battery % wont even know they dont have a full charge because the shimano display shows 5 bars.

I can't imagine this is supposed to be a feature of the charger - if so, that is asinine. Nearly everyone just leaves their bike plugged in. No other ebikes work this way. Your laptop does not work this way. Your phone does not work this way. Electric cars do not work this way. Orbea seems to...

The loctite 680 that @Rod B. is recommending is good stuff. ive used it on other applications similar to this issue. Ill give it a go and hopefully it does the trick. The Orbea CS has been shockingly bad. It's one thing to have bad service, but another to give you the run-around and waste your...

Ill probably try sleeve retainer first. Ive been trying to communicate with Orbea about this issue and the Hydro battery charging issue and it is extremely frustrating. No replies, unhelpful replies and just insist I waste my time taking it to the shop I bought it from. It seems they dont have...

Another Rise H owner with this same battery issue. Im unplugging once fully charged to work around. It must really suck for all the Rise H customers out there unaware of this problem if they are just looking at their display with full bars and not realizing their are starting their ride with...