Just an info on my situation.
So after allmost three months i recived my Decoy back. With new motor, new motor cover and ofcourse new connection on motor. It was a struggle but YT sent motor two times to shimano service and they finaly accepted, as they said good will.
I am satisfied and it...
Hey, did You or someone heard is there somewhere in europe, similar ebike repair service. Because this company Services – E-Motor Repairs do not ship outside the UK. Thanks upfront.
Yeah, but i am so disapoited with them. Still waiting the answer from shimano, but Yt confirmed me that they had talk with them and they do not accept the warranty because od broken piece od connector. Yt will send me official statement from Shimano. Sad world we are living in.
Probably i will...
Yes i know that and i would do that but i am in Croatia and we dont have any shimano distributor, the closest one is in Austria. Thats why i was forced to go over YT.
Hi guys, advice please....
Story goes....i have sent my YT Decoy back because of faulty bearings. But Shimano refusees to change the motor because i have mounted aftermarket lamp and cabel of Lightmove se 150 (has shimano compatibility and all kind of certifications and rewards). Also when i...
Hey, how that warranty clame with YT went? I have the same issue and its been for 5 weeks since i have contacted them. Still nothing. Thanks upfront, Darian.