High power port

[Brassts]

My dealer can’t seem to figure out how activate the high power port on my bike it’s the Bosch cx5 I ran the wire to my di2 rear derailer but it has no power any one have any information on how to do this
Thank.

 

[Joecrow]

My dealer can’t seem to figure out how activate the high power port on my bike it’s the Bosch cx5

Sadly that is not unusual, a dealer I took my Gen 5 bike to plugged it in and insisted both the HPP and LPP ports were activated, they weren't! It should be a straight forward setting change using the Bosch dealer software and connecting the bike via it's diagnostic usb port, in the end I got mine done online. You can try the Ebike Doctor they are not free but it may anyway be quicker and cheaper than your dealer (assuming they figure out how to do it).

 

[crisillo]

Sadly that is not unusual, a dealer I took my Gen 5 bike to plugged it in and insisted both the HPP and LPP ports were activated, they weren't! It should be a straight forward setting change using the Bosch dealer software and connecting the bike via it's diagnostic usb port, in the end I got mine done online. You can try the Ebike Doctor they are not free but it may anyway be quicker and cheaper than your dealer (assuming they figure out how to do it).

how did you get it done online? I have been tried a couple of bosch dealers around Munich and they would only take bikes they have sold

 

[Heated]

Theres currently a weird configuration issue with bosch's software, it will says things are active when they arnt, This is similar to active power modes available.

 

[Joecrow]

how did you get it done online? I have been tried a couple of bosch dealers around Munich and they would only take bikes they have sold

Rabe and others I guess?

how did you get it done online? I have been tried a couple of bosch dealers around Munich and they would only take bikes they have sold

Rabe and similar I would guess? The e-bike doctor online service may be your best bet but the link I have does not seem to be working. I'm in the UK this week so maybe someone else here could peovide an up to date contact. If not I'll try again when I'm back in Munich.

 

[crisillo]

Rabe and others I guess?

Rabe and similar I would guess? The e-bike doctor online service may be your best bet but the link I have does not seem to be working. I'm in the UK this week so maybe someone else here could peovide an up to date contact. If not I'll try again when I'm back in Munich.

correct.. i was about to try mborg next.

But I’ll gladly take any recommendation. Thanks!

 

[Joecrow]

correct.. i was about to try mborg next.

But I’ll gladly take any recommendation. Thanks!

I sent you a PM, hope it helps.

 

[crisillo]

I sent you a PM, hope it helps.

I saw it! thanks a lot! Cheers!