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Get the help of a Trek dealer. They can verify the serial number and help with a new lock.
OK, substitute "Cube" for "Trek".I think that with the bike serial number and proof of legal bike ownership, an authorised Trek dealer may be able to obtain the ABUS key code for the existing lock.
Any local locksmiths can fix the problem.
Please understand that many of us will be suspicious of a new member of the forum asking how to deal with the lock on an eMTB...you'll want to at least get the receipt from the
Exactly !well... of course he's a new member, he just bought an ebike, innit?![]()
irie said:I think that with the bike serial number and proof of legal bike ownership, an authorised CUBE dealer may be able to obtain the ABUS key code for the existing lock.
True. But you’re still without keys, a battery lock, new ownership registration, no history data, no warranty, no way to update the data, etc.Exactly !, not everyone are scum bag robbers lol
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of course, if it's like, missing key, missing charger, missing papers ....Which is why I earlier said:
OP does seem to be averse to getting help from a dealer.
Would be interesting to know the provenance of the bike.
Wow, it maybe reasonable to be somewhat skeptical but the speculation in the replies to this thread go way beyond what information the OP has posted!True. But you’re still without keys, a battery lock, new ownership registration, no history data, no warranty, no way to update the data, etc.
But you carry the fear of your motor being locked out and replacement battery and/or frame will be difficult.
It seems like that. But there was a red flag for most of the regular members when they read the very first post, of a new member, who simply asked for help.We have effectively called him a thief.![]()
With the greatest respect it is no surprise to me that a new member simply asked for help on this matter. Yes it may ring alarm bells but given that many owners have the ability to charge their bikes while garaged and thus not needing to remove the battery it does not seem unreasonable that battery lock keys could have gone missing and a bike was sold without them.It seems like that. But there was a red flag for most of the regular members when they read the very first post, of a new member, who simply asked for help.
Verbal diarrhea.With the greatest respect it is no surprise to me that a new member simply asked for help on this matter. Yes it may ring alarm bells but given that many owners have the ability to charge their bikes while garaged and thus not needing to remove the battery it does not seem unreasonable that battery lock keys could have gone missing and a bike was sold without them.
I feel the earlier responses suggesting taking it to a dealer were absolutely OK and maybe suggesting checking for a key number on the original invoice might also have been helpful. Had the OP then been evasive or raised excuses for doing that then maybe the speculation that followed might have been justified but the fact is those posts started within minutes of the original post and were without any basis that I can see! The 2nd response from the OP merely stated it was a Cube bike and therafter the replies he got continued to be less than helpful.
It may well be that we never hear anything more from this new member which might indicate that the speculative replies were justified or more likely, in my opinion, because of the unfriendly responses and trolling he got here.
All of that is possible. I just hope the op finds a solution, even though some of the suggestions were given with limited, or unknown information. Even my spidey senses were somewhat activated.With the greatest respect it is no surprise to me that a new member simply asked for help on this matter. Yes it may ring alarm bells but given that many owners have the ability to charge their bikes while garaged and thus not needing to remove the battery it does not seem unreasonable that battery lock keys could have gone missing and a bike was sold without them.
I feel the earlier responses suggesting taking it to a dealer were absolutely OK and maybe suggesting checking for a key number on the original invoice might also have been helpful. Had the OP then been evasive or raised excuses for doing that then maybe the speculation that followed might have been justified but the fact is those posts started within minutes of the original post and were without any basis that I can see! The 2nd response from the OP merely stated it was a Cube bike and therafter the replies he got continued to be less than helpful.
It may well be that we never hear anything more from this new member which might indicate that the speculative replies were justified or more likely, in my opinion, because of the unfriendly responses and trolling he got here.
As I said on Tuesday @7.12am in post #4:All sorted now thanks , contacted the supplier with the serial number annd proof of ownership and getting one sent out , thanks for all the helpful comments from the few that were nice enough to take the time to help !
I think that with the bike serial number and proof of legal bike ownership, an authorised Trek dealer may be able to obtain the ABUS key code for the existing lock.
We have photographs of the ABUS key codes filed on computers which are regularly backed up. In any case, have deleted our Rail locks, and batteries are bolted in and only removed for occasional testing by our local Trek dealer.Good lesson for me anyways, I’m gonna check for those spare keys …just case.
I use to always ride with a spare key in my pack.…attached to a whistle. Never used or needed the key during a ride.
Was that so you could whistle in key?I use to always ride with a spare key in my pack.…attached to a whistle. Never used or needed the key during a ride.
That’s actually a good ideaWe have photographs of the ABUS key codes filed on computers which are regularly backed up. In any case, have deleted our Rail locks, and batteries are bolted in and only removed for occasional testing by our local Trek dealer.
I can’t even spell violynne …what are you talking about?Was that so you could whistle in key?
After reading this, a certain Monty Python song comes to mind....Seriously though, we were always required to have a whistle hanging from our suspenders, which we were also required to wear. Compression bandage, analog watch, bucking cards, and usually a radio microphone attached to the suspenders for me. Felt like a costume after I dressed for work. And that’s just the top half.![]()
Canada I think in this case but I'm sure he was not the lumberjack!Suspenders!
England and America, two countries divided by a common language.
Okay, okaySuspenders!
England and America, two countries divided by a common language.
Did you just say “Lumberjack”?Canada I think in this case but I'm sure he was not the lumberjack!![]()