Shimano EP8, are there still no service centres?

[Pickle1970]

Really want to get mine serviced (if possible) but are there still no one who does them in the UK?

 

[steve_sordy]

These people say they do Shimano motors.

E-Motor Repairs – Electric Bike Motor Repairs

We offer a wide variety of E-Bike motor services and repairs to maintain your E-Motor in it’s best working order. We specialise in E-bike Motor inspections, diagnostics, servicing, bearing and belt replacements or full rebuilds from all leading brands, Brose, Bosch, Shimano, Yamaha, Mahle, TQ.

www.e-motorrepairs.co.uk

If you use them, please report back and let us know how you get on, what they did etc.

 

[Pickle1970]

These people say they do Shimano motors.

E-Motor Repairs – Electric Bike Motor Repairs

We offer a wide variety of E-Bike motor services and repairs to maintain your E-Motor in it’s best working order. We specialise in E-bike Motor inspections, diagnostics, servicing, bearing and belt replacements or full rebuilds from all leading brands, Brose, Bosch, Shimano, Yamaha, Mahle, TQ.

www.e-motorrepairs.co.uk

If you use them, please report back and let us know how you get on, what they did etc.

Yeah I have contacted them

 

[steve_sordy]

Yeah I have contacted them

And......?

 

[Pickle1970]

And......?

No response as yet

 

[Lummox]

I have used e- bike motor repairs. They were great when dealing with an out of warranty torque sensor fault.

Great communication and although the motor was unrepairable due to the water ingress they worked with Madison to arrange a discounted motor (that became FOC), my local Shimano dealer refused the warranty or inspection/ repair as they said the motor had been chipped (it hadn’t, previous owner had been able to access genuine software to set a US speed limit)

I would absolutely use them again if needed, although I’m now riding a spesh (partly because of the initial dealer response to the motor)

 

[Winford]

but are there still no one who does them in the UK?

There is one shop, but you are better off upgrading to the EP801. Better seals and thicker bearings where needed. Shimano does not make any spare EP800s so your forced to upgrade. The one shop in the UK will custom make gears for you if your dead set on keeping yours

 

[Lummox]

I don’t believe you can upgrade easily to the 801.

When I enquired about replacement options it was confirmed that none of the ep8 system is transferable. So that’s wiring, display, batteries, and motor all requiring replacement. Even the cheaper ep6 unit was very expensiv.

 

[Amber Valley Guy]

I don’t believe you can upgrade easily to the 801.

When I enquired about replacement options it was confirmed that none of the ep8 system is transferable. So that’s wiring, display, batteries, and motor all requiring replacement. Even the cheaper ep6 unit was very expensiv.

You'd think Shimano would supply EP8 owners a full upgrade kit (at a sensible price) to install an EP801.

 

[Zed. (Justin is short)]

You'd think Shimano would supply EP8 owners a full upgrade kit (at a sensible price) to install an EP801.

It would stop people buying complete bikes so not good for the industry

I'm riding an ep8 in my Norco - bought as I prefered the ep801's delivery over Bosch.

I have an ep801 in my canyon (unridden since the canyon battery issue) is definately more of a motor and would be a great upgrade to the Norco

 

[Winford]

none of the ep8 system is transferable.

Understood, but i have only heard about one shop in UK that can fix that motor. So its either throw the bike out like garbage, or throw the new motor and computer and wiring at it. Shimano really screwed the pooch not having replacement parts, then when you do upgrade the EP801 is plagued with shut down problems after 500-900 miles.