UPDATED : All works Fine❗️✌️👌 Finally App AVINOX RIDE on the 🇫🇷 Store, both iPhone and bike updated 📲🚵🏽‍♀️ no need to pair again 😅

Phil_13fr

Phil_13fr

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« Allow account migration and data transfer.
The current app will soon be discontinued. Download the Avinox Ride app for a better user experience.
Authorize us to migrate your account and transfer associated data to the Avinox Ride app, so your login account and password remain the same. You can skip the migration and continue using the current app up to 3 more times. Migrate your account and transfer associated data as soon as possible to avoid service interruptions. » IMG_1952.jpeg
 
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Hmmm ....... It unpaired my bike from my phone. Might wait till there are more reports before pairing and using it.
 
I just went to the App Store and downloaded it now, so it seems available for me.

Definitely hope they didn’t patch the vpn/region thing.
 
Updated my app and re-paired which has unfortunately restricted the bike to 25kmph.

When I try the VPN it will not let me pair with the bike, whyyyyyy…….
 
HI. I have downloaded the new app as requested and now nothing works.

Bluetooth will not connect for long, pairing constantly fails, it keeps telling me there is no connection. I have tried with a VPN and without, it still doesn’t work.

I would advise that no one downloads the new app until it is fixed.

Any suggestions Amflow support?
 
Opal said:
Bluetooth will not connect for long, pairing constantly fails, it keeps telling me there is no connection. I have tried with a VPN and without, it still doesn’t work.
Click to expand...
Same issues as I'm having. Not sure if it helps Amflow but I'm on an Android device using the latest Android software. Seems once you start the transition you then can't go back to the old app either. Disappointing! Also not sure why this is being forced yet the apps aren't readily available to install securely from either of the app stores? Seems an unusual stance to take and almost feels a bit rushed.
 
Amflow_Support said:
Hi there, the previous Avinox App is being discontinued because we have launched a new app, Avinox Ride.
Please download Avinox Ride app for the latest features and support.
Click to expand...
Avinox Ride is not coming up as available on the Google Play Store. The existing App is forcing a download of a file, and my phone's security settings is blocking this file being run. It's a work supplied phone.

I cannot unlock my bike. What are you guys doing ? You have bricked my bike. I can't even move the bike or the siren goes off. This is ridiculous.
 
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Astro66 said:
It's not coming up as available on the Google Play Store. The existing App is forcing a download of a file, and my phone's security settings is blocking this file being run. It's a work supplied phone.

What are you guys doing ?
Click to expand...
I had to allow installs from unauthorised sources to get the app installed, I got a popup when trying to install it. it's poor though from DJI you'd expect a working app available from the app stores really.
 
greenbirdblacklion594 said:
I had to allow installs from unauthorised sources to get the app installed, I got a popup when trying to install it. it's poor though from DJI you'd expect a working app available from the app stores really.
Click to expand...
I don't have access to that setting. It's a work supplied phone.
 
Astro66 said:
I don't have access to that setting. It's a work supplied phone.
Click to expand...
I guess you'll need to wait for Amflow to release the app properly in the app store. No idea why they have gone this way about it, maybe there is good reason but it's not clear currently.
 
The app is on the apple App Store but it doesn’t make any difference, the bike still wont connect
 
greenbirdblacklion594 said:
I guess you'll need to wait for Amflow to release the app properly in the app store. No idea why they have gone this way about it, maybe there is good reason but it's not clear currently.
Click to expand...
Meanwhile the bike is bricked. I always unlocked it with the phone. No idea what the pin number is. Was setup at the shop. And I cannot get into the App to reset it.

What a joke ....... (n)(n)(n)
 
Astro66 said:
Meanwhile the bike is bricked. I always unlocked it with the phone. No idea what the pin number is. Was setup at the shop. And I cannot get into the App to reset it.
Click to expand...
You'll need to contact the shop. I know Amflow can do something to remote in and reset the PIN but of course you'll need a ticket with them and proof of purchase etc. Probably easier taking it back to where you got it from for them to sort out. No idea why they've taken this approach...!
 
greenbirdblacklion594 said:
You'll need to contact the shop. I know Amflow can do something to remote in and reset the PIN but of course you'll need a ticket with them and proof of purchase etc. Probably easier taking it back to where you got it from for them to sort out. No idea why they've taken this approach...!
Click to expand...
I literally asked support what to do. They told me to install the new App. Now I have a bricked bike.

No idea why they didn't roll this update out properly through the Google Play Store.
 
I don’t think how they rolled it out is the problem as even with the app downloaded from the App Store it still doesn’t connect.

They have clearly rushed the update out full of bugs, the only upside I can see is hopefully the use of a VPN will still work when they resolve the issues.
 
Opal said:
I don’t think how they rolled it out is the problem as even with the app downloaded from the App Store it still doesn’t connect.

They have clearly rushed the update out full of bugs, the only upside I can see is hopefully the use of a VPN will still work when they resolve the issues.
Click to expand...
Keep us informed.
 
Opal said:
HI. I have downloaded the new app as requested and now nothing works.

Bluetooth will not connect for long, pairing constantly fails, it keeps telling me there is no connection. I have tried with a VPN and without, it still doesn’t work.

I would advise that no one downloads the new app until it is fixed.

Any suggestions Amflow support?
Click to expand...
We are sorry to hear about the issues you're experiencing with the App. We would like to help you further, please kindly send us an email to [email protected], then we can collet your App logs and find the cause. Thank you for your patience and cooperation!
 
greenbirdblacklion594 said:
Same issues as I'm having. Not sure if it helps Amflow but I'm on an Android device using the latest Android software. Seems once you start the transition you then can't go back to the old app either. Disappointing! Also not sure why this is being forced yet the apps aren't readily available to install securely from either of the app stores? Seems an unusual stance to take and almost feels a bit rushed.
Click to expand...
We are sorry to hear about the issues you're experiencing with the app. We appreciate your feedback regarding the Android device and the transition process. To assist you further, please kindly send us an email at [email protected]. This will allow us to collect your app logs and investigate the cause of the problem. Thank you for your cooperation!
 
That’s All Right Mama❗️Finally App on the  Store, everything is perfect, both iPhone and bike updated 📲🚵🏽‍♀️ without restriction, not needed to re-pairing 😅

IMG_1984.png IMG_1985.png
 
mine has updated fine on Android, however had to side load (not installed from the app store), which isn't ideal, not sure why they have done that, assume the app will arrive into the store shortly ??
 
Also, what will happen when it does arrive officially in the Google app store, will the side loaded version update or will be need to be removed and installed from the App store ??
 
Will it ever be on the playstore??Dji fly and Dji mimo have also had to be side loaded on my pixel phone..Personally I've never had any probs side loading apps 👍👍
 
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