Orbea Range Extender help?

[Loch Sloy]

Hi folks just bought the gen 1 range extender for my orbea rise 2022 but I have a query if anyone can help?

I charged the extender to full which in theory is about 252wh's - my own internal battery (540Wh's) was sitting at 50% according to my Garmin watch - so when I attach the extender I would expect to see my battery level on the watch go to about 252wh's (the extender) + the 50% which is my main battery about 270wh's to a total of about 522wh's or about 98% on the watch but it doesn't it goes to 65%?

Is this normal behaviour? Does it need a firmware update? is the watch showing wrong? Is it a faulty battery? or something else? I am confused.

Any Help would be much appreciated.

Many Thanks

 

[Frankyspec]

I have also a problem with Extender of my Rise.It’s decharging without use? I don’t think this is normal? It’s 18 months old and still brandnew. I am charging it now to 100% and will check in a few days again? I have used it only once…

 

[Joecrow]

so when I attach the extender I would expect to see my battery level on the watch go to about 252wh's (the extender) + the 50% which is my main battery about 270wh's to a total of about 522wh's or about 98% on the watch but it doesn't it goes to 65%?

With the extender in place your max battery capacity is about 790W if the extender is at 100% and the main battery at 50% you have about 520W so:-
520/790x 100 = 65% Q.E.D.?
Not sure if the Garmin does it that way but seems plausable!

 

[Loch Sloy]

I have also a problem with Extender of my Rise.It’s decharging without use? I don’t think this is normal? It’s 18 months old and still brandnew. I am charging it now to 100% and will check in a few days again? I have used it only once…

I figured mine out = its showing 65% OF 792wH'S WHICH IS ALL GOOD...don't quote me on yours but if you are storing it for any length of time you should charge it every now and again to 50% plus...

 

[Loch Sloy]

With the extender in place your max battery capacity is about 790W if the extender is at 100% and the main battery at 50% you have about 520W so:-
520/790x 100 = 65% Q.E.D.?
Not sure if the Garmin does it that way but seems plausable!

Thanks bud - figured it out with Chat gpt